Genesys cloud Consultant
Not disclosed
Salary
Not disclosed by employer
£54,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2134 (80% match) is an eligible occupation, with a going rate of £54,700, and Neev is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2133 (IT business analysts, architects and systems designers, Cloud architect/design focus could fit IT business analysts group) or SOC 2139 (Information technology professionals not elsewhere classified., IT professionals n.e.c. if consulting not implementation). We read the code off the advert, so it is our best guess, not the employer's.
About the role
ESSENTIAL EXPERIENCE
- 10–15 years of contact centre / CCaaS consulting experience, with the majority focused on Genesys.
- Proven, hands-on Genesys implementation experience within the insurance sector.
- Demonstrable experience migrating clients to Genesys Cloud, end to end.
- Strong track record of delivering agent time efficiencies and improving both agent and customer experience, backed by measurable outcomes.
- Exposure to building AI-enabled components on top of Genesys Cloud.
- Excellent client-facing, stakeholder management and communication skills at a senior level.
- Based in London with the ability to work on-site in the City of London three days per week.
NICE TO HAVE
- Experience with other CCaaS platforms (e.g. NICE, Amazon Connect, Five9, Twilio).
- Relevant Genesys Cloud certifications.
- Experience integrating contact centre platforms with CRM, workforce management and core insurance systems.
- Experience within a consulting or systems integrator environment
This description is the source posting as it read when we added it. We are not affiliated with Neev, so check their own site for the current details.
Where this offer sits in the market
SOC 2134 · UK · ONS ASHE 2025 · ~343k in sampleSimilar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at NeevAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Neev holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2134 going rate of £54,700. New-entrant and shortage discounts can lower it.