Housing Implementation Consultant
Infinity Group UKRoyal Tunbridge Wells, England, United Kingdom
Added 24 Jul · still live
Not disclosed
Salary
Not disclosed by employer
£54,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
Our predicted code SOC 2134 (65% match) is an eligible occupation, with a going rate of £54,700, and Infinity Group UK is a licensed sponsor. That is our reading of the published rules. Whether they issue a Certificate of Sponsorship is still their call.
About the role
Hybrid/Tunbridge Wells | Unlimited Holiday | Deliver smarter housing services through technology, AI, and
transformation.
Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.
With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.
We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.
Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.
We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.
Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview:
As an Implementation Consultant, you'll help customers transform the way they operate by delivering modern housing management solutions built on Microsoft Dynamics 365 and enhanced with embedded AI capabilities.
Working closely with customers, you'll identify opportunities to streamline processes, unlock efficiencies, and help organisations realise the potential of AI within their day -to-day operations.
This role sits at the intersection of business transformation, technology, and customer success - ensuring our customers don't just implement new software but achieve meaningful operational improvements through it.
What you'll be doing:
Understand the Customer's World
transformation.
Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.
With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.
We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.
Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.
We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.
Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview:
As an Implementation Consultant, you'll help customers transform the way they operate by delivering modern housing management solutions built on Microsoft Dynamics 365 and enhanced with embedded AI capabilities.
Working closely with customers, you'll identify opportunities to streamline processes, unlock efficiencies, and help organisations realise the potential of AI within their day -to-day operations.
This role sits at the intersection of business transformation, technology, and customer success - ensuring our customers don't just implement new software but achieve meaningful operational improvements through it.
What you'll be doing:
Understand the Customer's World
- Build a deep understanding of how customers operate, the challenges they face, and the outcomes they are trying to achieve. Facilitate workshops and discussions that uncover both stated requirements and underlying business needs
- Translate business challenges into structured, practical solutions that balance customer expectations, platform capabilities, and commercial realities.
- Work closely with consultants, developers, and project teams to ensure solutions are implemented effectively and remain aligned with customer objectives throughout delivery.
- Help customers embrace new ways of working through clear communication, training, and guidance that supports long-term success beyond go-live.
- Identify gaps, blockers, and potential issues early, providing clarity and direction that keeps projects moving forward and customers informed.
- Become a trusted advisor who can challenge constructively, guide decision -making, and help customers maximise the value of their investment.
- A housing provider has inefficient manual processes that slow down service delivery.
- Customer requirements are unclear or conflicting, creating risk within a project.
- Users are resistant to change and unsure how new ways of working will benefit them.
- Operational teams need technology to better support tenant services and housing management activities.
- Different stakeholders have different expectations of what success looks like.
- Data, processes, and systems need to work together without disrupting day -to-day operations.
- You naturally focus on solving business problems rather than implementing technology for its own sake.
- You can simplify complexity and help people make informed decisions.
- You ask the right questions before offering solutions.
- You are comfortable engaging with stakeholders at every level, from operational users to seniorn leaders.
- You balance customer needs, technical possibilities, and commercial realities.
- You take ownership and proactively address issues before they become problems.
- You enjoy collaborating with others and recognise that great outcomes are achieved as a team.
- You care about delivering meaningful results, not just completing project activities.
On the business:
- You help deliver successful projects, strengthen customer relationships, and create opportunities for long-term growth and customer retention.
- You enable housing providers to improve efficiency, increase user adoption, and gain greater value from their technology investment.
- You provide the clarity, structure, and customer insight needed to deliver quality solutions with confidence and consistency.
- By combining customer understanding with effective solution design, you help turn technology investments into real-world operational improvements.
- Ambitious, but not political
- High standards, but pragmatic
- People who care about doing things properly — not just hitting numbers
- Real ownership of how sales evolves
- Unlimited annual leave
- Private healthcare, life assurance, company shares
- Electric car scheme
- Flexible / remote working (with access to Tunbridge Wells & Paddington)
- Team and company socials, including Illuminate Awards
This description is the source posting as it read when we added it. We are not affiliated with Infinity Group UK, so check their own site for the current details.
Where this offer sits in the market
SOC 2134 · UK · ONS ASHE 2025 · ~343k in sampleP25 £42kP75 £76k
£33kmedian £57kgoing rate £55k£103k
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Does this job guarantee visa sponsorship?
Not necessarily. Infinity Group UK holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2134 going rate of £54,700. New-entrant and shortage discounts can lower it.