HSC Engineer (MR Magnet Systems)
Siemens HealthineersOxford, England, United Kingdom
Added 19 Aug · still live
Not disclosed
Salary
Not disclosed by employer
£54,900
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2133 is an eligible occupation, but we classified this role with low confidence (50% match). If the code is right — and Siemens Healthineers is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Apply now for the position of Headquarters Support Centre (HSC) Engineer, and you will help maximize clinical uptime and effectiveness for Siemens Healthineers’ global MRI fleet through world-class technical support of the main magnet system.
Your Role:
As HSC Engineer you are a technical expert with exemplary communication and understanding of business processes, ensuring efficient and effective incident, problem and escalation resolution. You are adept at troubleshooting and fault finding, remain professional and courteous with your communication always, acting as the voice of Magnet Technology on all outward facing magnet related topics within the wider business. International travel will occupy 10-25% of your time, performing high-value service procedures globally.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Apply now for the position of Headquarters Support Centre (HSC) Engineer, and you will help maximize clinical uptime and effectiveness for Siemens Healthineers’ global MRI fleet through world-class technical support of the main magnet system.
Your Role:
As HSC Engineer you are a technical expert with exemplary communication and understanding of business processes, ensuring efficient and effective incident, problem and escalation resolution. You are adept at troubleshooting and fault finding, remain professional and courteous with your communication always, acting as the voice of Magnet Technology on all outward facing magnet related topics within the wider business. International travel will occupy 10-25% of your time, performing high-value service procedures globally.
- Customer support: Support the global service community with all aspects related to the main magnet system within the MR imaging system. Report and classify incident reports to hot site status and escalate to the Customer Service management group.
- Problem management: Ensure support tickets and other internal databases are updated & maintained. Ability to identify potential quality related issues. Ability to identify, document & appropriately escalate issues to facilitate long-term problem management. Support the Customer Service (CS) internal departments on group and global updates, including Safety related issues, and where required create Siemens Knowledge Base (SKB) entries to document the case and its containment, corrective and preventative actions.
- Incident management: Resolve magnet incidents through remote technical support & site visits. Provide support on severity & priority basis. Support out of hours phone support on a rotational basis. Complete and report the OEM submitted Site Problem Report (SPR) issues and inform quality department of update and issue closure or final solution provided. Being proactive identifying possible risks and site problems avoiding additional costs. Identify if warranty is applicable on reported site issues.
We know that great people do not always match every requirement perfectly. If you bring strong technical experience, a positive approach to learning and the motivation to support colleagues and customers, we would welcome your application.
- Strong technical knowledge of MR magnet systems, ideally including 4K, 10K and dry magnet technologies.
- Experience in servicing, repairing, troubleshooting and supporting complex technical systems.
- Practical knowledge of cryogen handling, leak checking, vacuum recovery and helium filling.
- Experience with cryogenic vessels, thermal cycles, cooldowns and related service procedures.
- Understanding of magnet shimming and the physics principles that support effective troubleshooting.
- Experience working with serial communication, CAN and other communication networks.
- A structured approach to incident management, problem solving and documentation.
- The confidence to assess priorities, communicate clearly and escalate issues when needed.
- 26 days' holiday with the option to buy an additional 10
- Up to 10% employer pension contribution
- BUPA private medical insurance
- Free to use on site gym
- Two paid volunteering days per year
- Share and bonus scheme
- Access to our flexible benefits from private medical insurance to dental cover
- Corporate Social Responsibility opportunities including 2 paid volunteering days per year and support from our 24/7 employee assistance programme
We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.
To all recruitment agencies:
Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
This description is the source posting as it read when we added it. We are not affiliated with Siemens Healthineers, so check their own site for the current details.
Where this offer sits in the market
SOC 2133 · UK · ONS ASHE 2025 · ~163k in sampleP25 £46kP75 £82k
£36kmedian £60kgoing rate £55k£100k
Similar sponsored roles
See all jobsNo close matches live right now.
Browse more sponsored jobs at Siemens HealthineersAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Siemens Healthineers holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2133 going rate of £54,900. New-entrant and shortage discounts can lower it.