Implementation Consultant
ADPCheadle, England, United Kingdom
Added 19 Aug · still live
Not disclosed
Salary
Not disclosed by employer
£54,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
Our predicted code SOC 2134 (81% match) is an eligible occupation, with a going rate of £54,700, and ADP is a licensed sponsor. That is our reading of the published rules. Whether they issue a Certificate of Sponsorship is still their call.
About the role
We are recruiting for a Implementation/Functional Consultant!
Location: any of our UK offices - Milton Keynes, Staines, Bristol or Cheadle
Together with ADP, WorkForce Software (WFS) is the first global provider of workforce management solutions with integrated employee experience capabilities. ADP WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, ADP WorkForce Software Suite is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance.
Responsibilities
The WorkForce Software (WFS) Implementation Department is the team responsible for delivering high-quality, on-time, and scalable implementations of WFS solutions across our global client portfolio. We are involved with the full life cycle from sales engagement to successful delivery and implementation of WFS products. Our department’s mission is to ensure clients achieve measurable value quickly, supported by consistent methodology, strong governance, and technically skilled project teams.
Plan
Location: any of our UK offices - Milton Keynes, Staines, Bristol or Cheadle
Together with ADP, WorkForce Software (WFS) is the first global provider of workforce management solutions with integrated employee experience capabilities. ADP WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, ADP WorkForce Software Suite is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance.
Responsibilities
The WorkForce Software (WFS) Implementation Department is the team responsible for delivering high-quality, on-time, and scalable implementations of WFS solutions across our global client portfolio. We are involved with the full life cycle from sales engagement to successful delivery and implementation of WFS products. Our department’s mission is to ensure clients achieve measurable value quickly, supported by consistent methodology, strong governance, and technically skilled project teams.
Plan
- Participate in project planning, kickoff activities, and implementation readiness discussions.
- Partner with project managers and stakeholders to establish project goals, timelines, and delivery expectations.
- Provide effort estimates, status updates, and risk identification throughout the project lifecycle.
- Facilitate workshops and discovery sessions to gather, analyze, and document customer business requirements.
- Translate business needs into solution designs, process flows, and functional specifications.
- Work with WorkForce Software Technical Consultants to ensure that the solution build meets the requirements of the customer and enables efficient end-user processes.
- Collaborate with cross-functional teams to support integrations, solution demonstrations, and project deliverables.
- Ensure implementation activities adhere to established methodologies, standards, and documentation requirements.
- Partner with customers and internal teams to support solution testing, defect resolution, and validation activities.
- Investigate and troubleshoot issues identified during testing and coordinate resolution with appropriate stakeholders.
- Support customer readiness by delivering administrator training and facilitating solution reviews.
- Assist with data migration, system deployment, go-live preparation, and production transition activities.
- Deliver customer training and support adoption of implemented solutions.
- Manage customer communications and expectations to ensure a successful implementation experience.
- Maintain required product certifications and continuously expand functional and technical expertise.
- Identify opportunities to improve implementation practices, customer outcomes, and product capabilities.
- Mentor team members and contribute to a culture of knowledge sharing and continuous improvement.
- 2-4 Years experience in software implementations.
- Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel.
- Familiarity with, or background in HR, Payroll, or Workforce Management/Time and Attendance modules, considered a bonus.
- Experience providing application support for complex software systems, preferred
- Experience or ability to read/write SQL and write simple queries.
- Client Support: Ability to provide exceptional customer service and support to clients, including resolving inquiries, addressing issues, and offering guidance on time-related matters.
- Communication Skills: Strong verbal and written communication skills to effectively convey complex system/technical concepts, provide training, and build rapport with clients.
- Problem Solving: Demonstrated ability to analyze time-related problems, identify root causes, and implements effective solutions in a timely manner.
- Client Satisfaction
- Efficiency and Productivity
- Quality & Accuracy
- Feedback from Clients, Leaders, and internal partners in relation to assigned work and responsibilities.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
This description is the source posting as it read when we added it. We are not affiliated with ADP, so check their own site for the current details.
Where this offer sits in the market
SOC 2134 · UK · ONS ASHE 2025 · ~343k in sampleP25 £42kP75 £76k
£33kmedian £57kgoing rate £55k£103k
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Does this job guarantee visa sponsorship?
Not necessarily. ADP holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2134 going rate of £54,700. New-entrant and shortage discounts can lower it.