Kitchen Porter- Client Support Team

Kitchen Porter, Client Support Team | London, UK (SE1)

Please note: Candidates must currently reside in the UK and be able to work in the UK without sponsorship. 

Looking for Flexible Hours and a Career That Works Around You?
Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression.

Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control.
Competitive Pay: Earn a great hourly wage while working with a dynamic, supportive team.
Room to Grow: Over 50% of our supervisors started in entry-level roles. We promote from within and invest in your future.
Work-Life Balance: Enjoy mostly Monday–Friday daytime shifts and yes, you’ll usually have Christmas off to spend with loved ones!

What You’ll Do:

• Responsible for washing kitchen equipment, utensils, crockery, and cutlery using dishwashers and sinks.
• Ensure all kitchen areas are kept clean according to schedule and company health and safety requirements.
• Assist the chef brigade with general food preparation and basic food service when required.

General Daily Duties:

• Responsible for the general cleaning of all kitchen areas to required standards as laid out in the cleaning schedule.
• Ensure all utensils are returned to their respective places after washing.
• Kitchen areas are swept at regular intervals.
• All bins are emptied at regular intervals throughout the day, and all rubbish is taken to refuse containers located by the back stairs. This must be done again as a last job in the evening.
• Operate dishwash machines safely as instructed, ensuring water is changed regularly.

Ensure the chemical cupboard is kept clean, locked after use, and report any damage to the Head Chef immediately.

Prepare and assist at special functions which may fall outside normal working hours.

Help the chef brigade with basic food preparation and service, as well as any other reasonable tasks requested by the team.

Health & Safety Regulations:

• Ensure company procedures and statutory requirements pertaining to food operations, health & safety, COSHH, and fire are strictly adhered to.
• Ensure a standard of personal and general cleanliness and hygiene to comply with etc.venues and statutory regulations, wearing the correct standard of uniform at all times.
• All catering areas are left clean and tidy as is reasonably practical at all times.
• Report any loss immediately to the Head Chef.

Customer Care:

• Take all possible steps to deliver first-class customer service at all times and in all circumstances and ensure excellent standards of customer care are achieved in the catering area.
• Maintain a courteous and professional manner and attitude towards clients and colleagues throughout the working day.
• Familiarize yourself with company procedures and policies regarding client complaints and compliments, reporting all such incidents to the Head Chef immediately.
• Carry out any reasonable management request.

General:

• Be a proactive team member offering help to others as required.
• Carry out any reasonable management request.
• Attend team and venue meetings as required.
• Be available for staff briefings and company events including attendance at the company annual conference.
• Be available for occasional evening and weekend work subject to the lieu time policy currently in place.
• Attend training courses as required.

Who We Are:

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.