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Location: Twickenham TW2 7SG
Salary: £31,424 per annum + excellent benefits
Contract Type: Full time - Permanent
Working hours: Monday - Friday 5.30am - 2.30pm with occasional Saturday work & Bank Holidays.

Ready to make an impact?

As a HGV Refuse & Recycling Loader in our Richmond team, you'll provide a complete waste and recycling service on behalf of the residents and community in Twickenham. With a professional, dedicated and friendly team of Refuse Collection staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve.

You’ll be entrusted to:
•    You will set off on a pre-planned route with the driver you are working with collecting waste and recycling from residential homes and commercial properties.
•    You will be the public face of Serco’s Environmental Services team in the community.
•    A responsibility to keep the area remaining beautiful, safe and a clean place to live and work, a responsibility we take great pride in.

Does this sound like you?

You’ll be a great fit for this role if you are... 
•    Hard working
•    Physically fit and healthy due to the nature of the business
•    Be willing to go the extra mile whilst on your rounds to enable your team to hit their targets.
•    Team player
•    Punctual 

Discover all you need to keep growing!

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Because this is a place for you

Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: 20 days plus bank holidays 
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.

For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.