Maintenance Technician
Added 25 Aug · still live
Not disclosed
Salary
Not disclosed by employer
£33,400
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 5319 (80% match) is an eligible occupation, with a going rate of £33,400, and CompassRock International is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 5223 (Metal working production and maintenance fitters, If the role focuses more on mechanical/electrical plant maintenance). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Role Summary
The successful candidate will support the Maintenance Manager and assist with the ongoing maintenance of the company’s portfolio in Southampton (Market Quarter and Vantage Tower) with a key focus on delivering excellent customer service to residents throughout all aspects of the tenancy lifecycle. They will be responsible for all aspects of building maintenance, including managing service requests, ensuring works are completed within the agreed SLAs, overseeing external contractors, and assisting the Maintenance Manager and Senior Property Manager with any tenancy-related matters such as health and safety and customer retention. If not already completed, the candidate will be required to undergo Fire Safety, H&S, and First Aid courses (all paid by the company).
CompassRock Overview
CompassRock provides asset and property management services to the rental housing sector. Originally founded in the U.S., the company has expanded to the UK and Ireland and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across Europe. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals it employs. As CompassRock continues to expand, there will be abundant opportunities for career advancement and professional development.
Key Responsibilities
The successful candidate will support the Maintenance Manager and assist with the ongoing maintenance of the company’s portfolio in Southampton (Market Quarter and Vantage Tower) with a key focus on delivering excellent customer service to residents throughout all aspects of the tenancy lifecycle. They will be responsible for all aspects of building maintenance, including managing service requests, ensuring works are completed within the agreed SLAs, overseeing external contractors, and assisting the Maintenance Manager and Senior Property Manager with any tenancy-related matters such as health and safety and customer retention. If not already completed, the candidate will be required to undergo Fire Safety, H&S, and First Aid courses (all paid by the company).
CompassRock Overview
CompassRock provides asset and property management services to the rental housing sector. Originally founded in the U.S., the company has expanded to the UK and Ireland and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across Europe. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals it employs. As CompassRock continues to expand, there will be abundant opportunities for career advancement and professional development.
Key Responsibilities
- Service Requests: Receive and manage maintenance requests, prioritising the most urgent but ensuring all issues are resolved in a timely fashion.
- Defects Period: Working closely with the builder to ensure any items covered under defects are passed to them to resolve with your oversight of work undertaken.
- Quality of Work: Assure quality and quantity of ‘market-ready’ apartments.
- Community: Help maintain community appearance by carrying out regular community inspections and tours.
- Customer Service: Ability to build strong relationships with customers/residents/tenants while handling their requests in a proactive and positive manner.
- Organisational Skills: Strong organisational skills with the ability to multitask and prioritise, while maintaining a high level of accuracy and attention to detail.
- Ability to use initiative and make decisions on behalf of the company, even when faced with incomplete information.
- KPI Driven: Focus on bottom-line results, setting goals, and measuring performance against key performance indicators (KPIs).
- Communication Skills: Strong communication skills – verbal, written, and presentation skills are all important
- Attention to Detail: Demonstrated focus on quality and compliance
- Proactive and Initiative-Driven: Able to foresee potential issues and address them before they escalate
- 2-3 years’ experience in a maintenance/FM role.
- Strong preference for those with plumbing experience.
- Good familiarity with Microsoft products but also experience in using particular ‘management software systems’ in a day job environment (not necessarily specific to property).
- Ambition/willingness to undertake and complete an industry-recognised qualification (costs to be covered by company).
- A clean, driving licence must be held.
- Salary: Competitive
- Bonuses: The company will seek to pay bonuses to the candidate for meeting targets, with potential for further bonuses for outperformance. The assessment will be based on rents achieved, resident retention, unit turnaround and resident satisfaction surveys. This could range between 10% to 20% of base salary.
- Benefits: Company pension scheme, Private Health Insurance, Bike to Work Scheme, Company Sick Pay, 25 days of annual leave
- Uniform: A form of uniform will be provided.
- Five day working week based on-site, which will include alternative Saturday shifts, with occasional Sunday shifts if required. 40 hour working week.
- Monday or Tuesday ‘day off in lieu’ if a Saturday is needed.
- On Call: An evening and weekend out of hours service will be in place. However, it is expected that the candidate will answer their phone out of hours in case of an emergency (which can’t be dealt with by the out of hours service).
IT/Equipment: Mobile phone provided. IT equipment to incorporate lone working technology and tracking and protocols.
Job Type: Full-time, Permanent
Location: This position is required to work on site.
Equal Opportunities Statement
We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace. We provide equal opportunities for everyone and offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.
Job Type: Full-time, Permanent
Location: This position is required to work on site.
Equal Opportunities Statement
We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace. We provide equal opportunities for everyone and offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.
This description is the source posting as it read when we added it. We are not affiliated with CompassRock International, so check their own site for the current details.
Where this offer sits in the market
SOC 5319 · UK · ONS ASHE 2025 · ~36k in sampleP25 £28kP75 £45k
£24kmedian £35kvisa floor £42k£45k
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at CompassRock InternationalAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. CompassRock International holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 5319 going rate of £33,400. New-entrant and shortage discounts can lower it.