Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
Our predicted code SOC 9265 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely for this exact role. Classifications are algorithmic — check the occupation eligibility rules and confirm with the employer.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Fixed-Term Contract
Salary/ ROP: £13.15
Who we are:
We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.
We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.
About this role:
If you have experience in the catering and events industry or a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of Crystal Palace Football Club and providing excellent service to the customers of our many bars and kiosks.
Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6-8 hours depending on the game.
Responsibilities:
Take initiative and participate in the set-up of kiosks and bars, stock and supplies
Welcome guests and taking orders
Process payments on POS devices in an efficient manner
Maintain counters and fridges with sufficient supplies of stock throughout the service period, as guided by your manager.
Ensure stock rooms and areas are organised and clean, to ensure easy stock rotation and reconciliation.
Where necessary, assist in the back of house areas: kitchen and food preparation, pot wash and stock deliveries
Perform clean-up duties after each shift and ensure that concession stand is sanitized and tidied to a high standard
Serving alcohol responsibly and following the club’s Challenge 25 Policy
Adhering to all Health & Safety policies including the club’s Food Safety Management Systems
Carrying out any other reasonable duties asked of you from within your team and management including being flexible in covering tasks outside of your role-specific duties.
Maintain an immaculate personal presentation with a polished professional appearance.
Other duties and responsibilities as required by line manager.
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.
Experience, Skills and Qualifications:
A positive attitude and be prepared to help the team
Experience in catering, hospitality or food service
Strong customer service and communication skills
Engaging and easy to talk to
Reliable, punctual and trustworthy
Our commitment to Equality
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.
We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.
Reasonable Adjustment
We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.
If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.
Safeguarding
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
This description is the source posting as it read when we added it. We are not affiliated with CPFC (Women) Limited, so check their own site for the current details.
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Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.