Mission Operations Manager
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Aim high, go beyond!
At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on…
Working in our Chief Technology Office (CTO)
The CTO division is where Open Cosmos technology comes to life. Covering engineering, product development, and technical innovation, the team designs, builds, and operates the satellites, systems, and platforms that make our missions possible. It’s a highly collaborative environment where ideas become real hardware, software, and data solutions that deliver impact from space.
Working in the Mission Operations Team
Working across the full mission lifecycle, the Mission Operations team is responsible for safely operating our satellites once they are in orbit. From launch and early operations through routine service and end-of-life, the team monitors spacecraft health, executes critical activities, and responds quickly to anything unexpected. Working closely with flight software, systems and engineering teams, Mission Operations plays a central role in keeping every Open Cosmos mission safe, reliable and delivering value to our customers.
What will you be doing?
You will be:
Owning the performance of assigned satellite missions, ensuring reliable and high-quality data delivery across the full service chain
Acting as the primary point of contact for satellite owners and promoters, managing relationships and aligning on mission objectives
Monitoring mission health and performance across space and ground segments, proactively identifying risks and issues
Coordinating resolution of satellite, ground segment, and data-related incidents, ensuring timely and effective outcomes
Providing regular reporting on mission performance, service levels, and delivery against agreed objectives
Ensuring alignment and coordination across flight operations, ground systems, and data platform teams
Managing third-party partners and subcontractors contributing to mission delivery
Supporting the Growth team in pre-sales activities, contributing operational insight to satellite operations proposals
Identifying opportunities to improve mission performance, service reliability, and operational efficiency
What You’ll bring
Strong customer-focused mindset, with the ability to align technical delivery to customer objectives
Ability to understand and translate customer business goals into operational outcomes
Capability in project and programme management, including planning, execution, and risk management
Strong issue management and problem-solving skills, particularly in complex, cross-system environments
Ability to coordinate across multiple technical teams and stakeholders with strong communication, negotiation, and stakeholder management skills
Understanding of satellite operations, including flight segment, ground segment, and mission workflows
Knowledge of data processing systems and platforms, particularly in Earth Observation or similar domains
Understanding of systems engineering principles and end-to-end system interactions
Familiarity with project management methodologies like Agile, waterfall or hybrid approaches
Awareness of ECSS standards and space industry practices
Understanding of software systems and infrastructure supporting mission and data delivery
Knowledge of geospatial data and imagery service chains, including performance and quality considerations
Accountability, taking ownership of mission performance and delivery outcomes whilst being comfortable operating in ambiguity, navigating complex and evolving mission environments with sound judgement
For this role you can be based in any of our locations.
To apply, you must have the legal right to work in your chosen location.
Please submit your application and CV in English.
Why Open Cosmos?
Work at the cutting edge of space technology with customers around the globe
A mission-driven company making space accessible to help solve real-world challenges
A diverse, ambitious, and supportive team
Equal opportunity employer
At Open Cosmos, we are dedicated to fostering a workplace built on respect, dignity, and belonging. As an equal opportunity employer, we actively challenge bias to ensure every candidate and employee feels truly welcome. We celebrate diversity in all its forms and are committed to maintaining an inclusive environment where everyone has the opportunity to thrive.