
Not disclosed
Salary
Not disclosed by employer
£50,200
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2431 (85% match) is an eligible occupation, with a going rate of £50,200, and Cynergy Bank plc is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2133 (IT business analysts, architects and systems designers, If the role is primarily IT systems design rather than business process change). We read the code off the advert, so it is our best guess, not the employer's.
Upto £80,000 per annum (pro rata) + benefits
Initial 6-Month Fixed Term Contract with Potential to Extend
Shape the future of mortgage banking at Cynergy Bank.
Join us as a Mortgage Business Analyst and play a key role in delivering strategic change across our regulated mortgage proposition. Working across the full mortgage lifecycle, you'll help improve customer journeys, enhance operational processes and support business-critical transformation initiatives that deliver better outcomes for customers and colleagues.
What's the Opportunity?
This is an initial 6-month fixed-term contract with the potential for extension as we continue to invest in our mortgage transformation agenda.
We are seeking an experienced Business Analyst with deep expertise in UK regulated residential mortgages. This is not a generic Business Analyst role. To be successful, you must have significant experience working within a UK mortgage lender, building society or mortgage servicing environment and possess a strong understanding of the end-to-end mortgage lifecycle.
Working across Sales, Underwriting, Operations, Credit Risk, Compliance and Technology, you will act as the mortgage subject matter expert, helping define and deliver improvements across customer journeys, operational processes and regulatory change initiatives.
Your work will span the full mortgage lifecycle, from enquiry and application through underwriting, completion, servicing, product transfers and redemption, ensuring solutions deliver excellent customer outcomes while meeting regulatory expectations.
Where You Will Work
You will enjoy hybrid working, with 3 days in our London office and 2 days from home.
Why Join Us?
We know the best people want more than just a job. At Cynergy Bank, you will find:
Impact: Play a leading role in shaping and enhancing our regulated mortgage proposition.
Transformation: Influence meaningful change across mortgage customer journeys and operational processes.
Growth: Join a collaborative environment that values expertise, innovation and continuous improvement.
Flexibility: Benefit from our hybrid working model and supportive culture.
Reward: Competitive salary of £80,000 per annum (pro rata) plus a comprehensive benefits package.
How You Will Make an Impact
Act as the subject matter expert for mortgage customer journeys and regulated mortgage processes.
Analyse, document and improve current and future-state processes across the end-to-end mortgage lifecycle.
Partner with business and technology stakeholders to define business requirements and effective change solutions.
Support mortgage transformation, remediation and regulatory change initiatives.
Ensure solutions align with FCA requirements, Consumer Duty expectations and internal mortgage policies.
Produce high-quality business requirements, process maps, user stories and acceptance criteria.
Support UAT, implementation activities and post-go-live readiness.
Identify opportunities to improve customer outcomes, operational efficiency and risk management.
What You Will Bring
Essential
Significant Business Analyst experience within a UK regulated mortgage environment.
Strong understanding of the complete residential mortgage lifecycle, including mortgage origination, application processing, underwriting, offer and completion, servicing, product transfers and redemptions.
Experience delivering change initiatives within a mortgage lender, building society or mortgage servicing organisation.
Strong knowledge of FCA mortgage regulation, MCOB requirements and Consumer Duty.
Experience mapping, analysing and improving mortgage customer journeys.
Proven ability to manage stakeholders across Operations, Risk, Compliance, Technology and Front Office teams.
Strong requirements gathering, business process mapping and business analysis skills.
Desirable
Experience supporting mortgage transformation, remediation or regulatory programmes.
Experience working with mortgage origination or servicing platforms.
BCS, IIBA or equivalent Business Analysis qualification.
Important
This role requires significant experience within a UK regulated mortgage lender, building society or mortgage servicing organisation.
We are specifically seeking a Business Analyst with substantial hands-on mortgage expertise and a strong understanding of the end-to-end residential mortgage lifecycle. Applicants without direct UK regulated mortgage experience are unlikely to be suitable for this position.
How We Will Support You
Alongside a competitive salary of £80,000 per annum (pro rata), you'll have access to a range of benefits and wellbeing initiatives, annual leave, pension contributions, hybrid working, and learning and development opportunities.
Plus, a range of additional benefits designed to support you both personally and professionally.
Who Are We?
Cynergy Bank is the UK's human digital bank, combining personal service with smart technology to support ambitious individuals and businesses. We are committed to delivering exceptional customer experiences, innovative solutions and sustainable growth, all underpinned by our values of putting the customer first, risk front and centre, innovation, inclusion and doing the right thing.
This advert covers the main responsibilities and requirements of the role. A full job description will be shared with shortlisted candidates.
At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone.
Apply now and help shape the future of mortgage banking at Cynergy Bank.
This description is the source posting as it read when we added it. We are not affiliated with Cynergy Bank plc, so check their own site for the current details.
AI Solutions Analyst (Fluent in Mandarin & English)
Chubb Services UK Limited · London, United Kingdom
Finance Transformation Consultant - Senior Associate
PRICEWATERHOUSECOOPERS AS LLP · London, United Kingdom
Consultant - Health
BARINGA PARTNERS LLP · London, United Kingdom
Retail Energy Senior Consultant
BARINGA PARTNERS LLP · London, United Kingdom
Trading Investigator
Sportradar UK Limited · London, United Kingdom
Consultant, Capabilities, Transformation, Change & Delivery
BARINGA PARTNERS LLP · London, United Kingdom
Not necessarily. Cynergy Bank plc holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
The offer must clear both the general threshold and the SOC 2431 going rate of £50,200. New-entrant and shortage discounts can lower it.