Operations Coordinator
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Department: Operations & Transport
Employment Type: Permanent - Full Time
Location: Telford
Reporting To: Jo Painter
Description
At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.
With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.
The Head Office of the Recycling Loop, in Telford you’ll join over 300 colleagues who are all working toward one shared goal: a world without waste.
Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.
Why Join Us?
At Reconomy Connect, Telford, our success is built on four core values:
- Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
- Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
- Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
- Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.
About The Role
Are you ready for your next step in your career? Or perhaps it's time for a new challenge? Then look no further, as we're looking for an Operations Executive CH&I
You will be customer focused and able to work under pressure to ensure we are able to meet service standards, whilst also being able to meet Reconomy’s commercial expectations. This will be achieved by working closely with our network of approved suppliers, regional Supply Chain Managers and team members across the business.
Some of the key responsibilities and duties of the role:
- Procure services for a range of containerised hazardous and non-hazardous waste streams, based on quotations generated from our internal systems.
- Build and maintain good supplier relationships.
- Ensure issues are managed and resolved, or where necessary escalated to the appropriate team or individual.
- Record, update and maintain supplier contacts and records in Reconomy platforms.
- Assisting with tenders and strategic pricing matrices where required.
- Maintain up to date knowledge of Reconomy’s products and services as well as relevant industry information to benefit us and our customers.
What We Need From You
- Good commercial awareness and negotiation skills.
- Procurement experience would be a bonus, but not essential - we're more interested in the right attitude and willingness to learn.
- Confident with speaking on the phone.
- Enjoys working as part of a team.
- Good Microsoft Office skills such as Word and Excel (e.g. data input, sort, filter).
- Experience in providing a great service in a customer or supplier facing role.
- An organised and proactive approach to meet deadlines and SLA's.
During your initial three-month probation period, you will be based full-time at our Telford office (TF3 3BD). Following successful completion of this period, hybrid working arrangements will be considered, typically involving a minimum of three days per week in the office and up to two days working from home.
What We Offer
- Holidays - 23 days of annual leave, increasing to 25 days after two years of service, plus bank holidays. After one year, you can also take advantage of our holiday buy/sell scheme for added flexibility.
- Birthday Leave - Enjoy your special day off once you reach one year of service.
- Volunteering Day - One paid day per year to support a local community project.
- MyPerks Platform - Access a wide range of discounts, cashback offers, cycle-to-work schemes, mortgage advice, wellbeing support, and more!
- Gym Discounts - Corporate discounts at selected local gyms.
- Financial & Family Support - Competitive pension contributions, life assurance, and enhanced maternity and paternity leave.
- Employee Referral Programme - Recommend great talent and earn a reward.
- Long Service Awards - Celebrating your milestones with us.
- Reward & Recognition Schemes - Recognising and celebrating achievements across the business.
Please note: Internal job title is Operations Executive.