Personal Assistant

An exciting vacancy is available at Blackpool Teaching Hospitals for a Band 4 administrative professional to join the team in a pivotal support role. Based within the Trust, this position provides efficient and professional administrative assistance to help ensure smooth day-to-day operations. The successful candidate will play an integral part in supporting service delivery, maintaining office systems, and coordinating various activities across the team.

This role is ideal for a proactive and adaptable individual who can manage multiple priorities, work accurately under pressure, and communicate effectively with colleagues at all levels. The post holder will be expected to use their initiative, handle sensitive or confidential information with discretion, and consistently provide high-quality support in a busy environment.

Key responsibilities include coordinating meetings, preparing documents and correspondence, maintaining accurate records, and liaising with both internal departments and external partners. A keen eye for detail, strong organisational skills, and a commitment to delivering a responsive and reliable service are essential for success.

This opportunity is perfect for someone seeking to further their administrative career within the NHS, offering valuable experience in a varied and rewarding role while contributing to the delivery of high-quality services for patients, staff, and the wider organisation.

Job description

The post holder will deliver a high-quality personal assistant and secretarial service, maintaining strict confidentiality and demonstrating professionalism, diplomacy and discretion at all times. Responsibilities include managing complex diaries and arranging appointments to ensure the effective use of senior leaders time; organising meetings, interviews, visits and events; preparing agendas, papers, presentations, reports and correspondence to a high corporate standard; and handling incoming telephone calls, emails, post and enquiries using initiative and sound judgement. The role requires the post holder to attend meetings, take and transcribe formal minutes, distribute actions and follow up outstanding matters, while also maintaining effective office systems, contact lists and document management processes. Additional duties include arranging 1:1 meetings, processing expenses, invoices and purchase orders, liaising with internal support services such as IT, Estates and Security, welcoming visitors professionally, and providing administrative support and cross-cover to the wider Chief Medical Directors Office and Executive Medical Directorate administration team. The post holder is also expected to contribute to service improvement within their area, follow Trust policies and procedures, and support high standards of quality, confidentiality, equality, safeguarding and corporate compliance in all aspects of the role

Person specification

Education and Qualification

Essential

• English GCSE or Equivalent Maths GCSE or Equivalent

Desirable

• Business Admin NVQ Level 3 or equivalent experience in a clerical environment.

Experience and Knowledge

Essential

• Extensive and recent experience of working in a secretarial and clerical setting. Ability to work in a highly confidential and sensitive manner. IT skills - sound knowledge and demonstrable experience of using Microsoft Teams, Word, Excel, PowerPoint, and Outlook on a regular basis. Excellent written and verbal communication skills. Ability to work on own initiative. Experience of arranging meetings, to include preparation of agendas and taking minutes Excellent organisational skills Proven experience in providing high level administrative support to senior managers or executives

Desirable

• Demonstrable experience working at secretarial / EA level, within NHS

Skills and Ability

Essential

• Ability to work under pressure and organise workload to meet competing demands Be able to communicate with different people in all levels of the organisation Maintain a quality service through attention to detail Excellent organisational skills, including time management and workload planning Able to work to regular agreed timescales Be able to work as part of a team Able to prioritise own workload Resourceful and independent Self-motivated and able to act on own initiative Able to work with a great degree of flexibility and adaptability Approachable, hardworking and conscientious

About the employer

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.

Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexi time working can be explored.

Please note - This vacancy will close earlier if enough applications are received.

Interviews will be conducted on 25th June 2026.