Radiology Booking Clerk/Receptionist

To provide a comprehensive appointment andreception service for Imaging examinations for allwards and departments at Blackpool Teaching Hospitals NHS Foundation Trust, GP's and all other users of the service. Ensure waiting list targets are met highlighting progress and anyanticipated problems associated with meeting thetargets.

Job description

Applications are invited for the post of Receptionist / Booking Clerk at Blackpool Victoria Hospital.This post will involve working at multiple locations on the Fylde Coast with your main base at Blackpool Victoria Hospital, so you must be able to work flexibly in your location of work.Please note that the Imaging Department operates an extended working day, 7:30am to 8.00pm Monday to Sunday. Flexible hours of working will be expected across the working week. Enhancements are payable for unsocial hours.

Please ensure that you have read through the attached Job Description and Person Specification before submitting your application.

Person specification

Qualifications

Essential

• Educated to GCSE standard with A-C (Maths & English)
• Working knowledge of Microsoft Office - Word, Excel

Desirable

• ECDL or equivalent NVQ in Customer Services

Work Experience

Essential

• Experience working in 'customer focused' environment

Desirable

• Previous experience working in health care environment

Skills

Essential

• Able to work as part of a team
• Able to use own initiative
• Excellent organisational skills
• Excellent communication skills
• Able to multi task
• Keyboard Skills

Personal attributes

Essential

• Willing to learn new skills
• Helpful and attentive to the needs of patients
• Able to work flexibly
• Sensitive to patient confidentiality

About the employer

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live

. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.

There is no sponsorship for this role (not a Skills shortage).