Referral and Assessment Coordinator
CertitudeLondon, England, United Kingdom
Added 22 Aug · still live
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 3221 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
About the role
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
An exciting opportunity to be a Referral and Assessment Coordinator in the Housing Team.
Salary: £28,000 per annum pro rata
Hours: 22.5 hours
Job Type: Fixed Term – 6 months
Location: Balham
Benefits
The Referral and Assessment Coordinator position is to provide excellent administrative support to the Referral and Assessment Lead by monitoring and processing enquiries and referrals daily. This includes coordinating referral and assessment documentation, recording activity accurately, keeping records up to date, and supporting updates on empty rooms.
Duties will include:
An exciting opportunity to be a Referral and Assessment Coordinator in the Housing Team.
Salary: £28,000 per annum pro rata
Hours: 22.5 hours
Job Type: Fixed Term – 6 months
Location: Balham
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care voucher
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
The Referral and Assessment Coordinator position is to provide excellent administrative support to the Referral and Assessment Lead by monitoring and processing enquiries and referrals daily. This includes coordinating referral and assessment documentation, recording activity accurately, keeping records up to date, and supporting updates on empty rooms.
Duties will include:
- Receive, process and record referrals from a range of sources, including local authorities, healthcare professionals, customers, families, and partner agencies via email and telephone.
- Process referrals by accessing the DPS platforms, Careplace and other referral sources.
- Support the Referral & Assessment Lead in scheduling assessments and reviewing appointments for customers with managers and external support services and agencies.
- Maintain assessment diaries and coordinate appointment arrangements.
- Coordinate the weekly circulation of the empty rooms spreadsheet by email to operational managers and teams for current information on new empty rooms and updates.
- Prepare general updates for systems, check for accuracy, and follow up queries with staff teams.
About You
To be a Referral and Assessment Coordinator, the following are essential:
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be a Referral and Assessment Coordinator in the Housing Team? Select the apply button, complete an application form and the hiring manager will be in touch! A job description and person specification are available via the apply button.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Referral, referrals, assessment, administrator, fixed, FTC, coordinator, part-time, PT, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, Community Support, Third Sector, Adult Social Care, Mental Health, Support Living, Health & Social Care
To be a Referral and Assessment Coordinator, the following are essential:
- Experience of providing administrative support within a busy office environment.
- Experience of maintaining accurate records and databases.
- Understanding of confidentiality and data protection requirements.
- Understanding of effective customer service principles.
- Understanding of housing, care, support, health, or social care services.
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be a Referral and Assessment Coordinator in the Housing Team? Select the apply button, complete an application form and the hiring manager will be in touch! A job description and person specification are available via the apply button.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Referral, referrals, assessment, administrator, fixed, FTC, coordinator, part-time, PT, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, Community Support, Third Sector, Adult Social Care, Mental Health, Support Living, Health & Social Care
This description is the source posting as it read when we added it. We are not affiliated with Certitude, so check their own site for the current details.
Where this offer sits in the market
SOC 3221 · UK · ONS ASHE 2025 · ~76k in sampleP25 £28kP75 £38k
£25kmedian £33k£44k
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Does this job guarantee visa sponsorship?
Not necessarily. Certitude holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.