Remote Field Monitoring Installation Officer (Buckie & Keith) - Permanent - Full - Time
G4SKeith, Scotland, United Kingdom
Added 29 Jul · still live
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
Our predicted code SOC 9231 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely for this exact role. Classifications are algorithmic — check the occupation eligibility rules and confirm with the employer.
About the role
Looking for a job that gives you the security of working for a big company but the satisfaction of doing something meaningful as a valued member of a small, supportive team? Why not join our Electronic Monitoring service?
This is an amazing opportunity to work as a Field Monitoring Installation Officer within the Criminal Justice sector. To join a team that has been managing the Electronic Monitoring contract, on behalf of the Scottish Government for over 20 years. We are very proud of this achievement, and of our record of delivering excellent service whilst working as one supportive team.
Your role will involve the installation, investigation, and decommissioning of electronic monitoring equipment. You will meet a wide range of people whilst carrying out your duties.
You will be required to work a set shift pattern due to the nature of our business, we must visit our clients during their curfew period. As a result, the role is primarily backshift 17:00-00:30 hrs Tuesday to Saturday. We offer a competitive salary of £14.72 per hour or £26,860.29 based on a full-time 35 hours per week contract as well as a company pension scheme, life assurance, 5.6 weeks’ paid holiday and staff discounts including Perks at Work.
The role is remotely based in Buckie or Keith and the surrounding areas. You will be provided with a pool car to be used during your shift time that will enable you to complete your assigned tasks for the evening, you will also be provided with a fuel card, mobile phone and tablet. A full driving licence is essential for the role and an ongoing programme of training and development will be provided. G4S Officers cover all areas of Scotland and you may be asked to work anywhere in Scotland that you can travel to and from within your shift time. Training will be delivered in Baillieston.
If you can answer yes to these questions, then this role could be right for you..
This is an amazing opportunity to work as a Field Monitoring Installation Officer within the Criminal Justice sector. To join a team that has been managing the Electronic Monitoring contract, on behalf of the Scottish Government for over 20 years. We are very proud of this achievement, and of our record of delivering excellent service whilst working as one supportive team.
Your role will involve the installation, investigation, and decommissioning of electronic monitoring equipment. You will meet a wide range of people whilst carrying out your duties.
You will be required to work a set shift pattern due to the nature of our business, we must visit our clients during their curfew period. As a result, the role is primarily backshift 17:00-00:30 hrs Tuesday to Saturday. We offer a competitive salary of £14.72 per hour or £26,860.29 based on a full-time 35 hours per week contract as well as a company pension scheme, life assurance, 5.6 weeks’ paid holiday and staff discounts including Perks at Work.
The role is remotely based in Buckie or Keith and the surrounding areas. You will be provided with a pool car to be used during your shift time that will enable you to complete your assigned tasks for the evening, you will also be provided with a fuel card, mobile phone and tablet. A full driving licence is essential for the role and an ongoing programme of training and development will be provided. G4S Officers cover all areas of Scotland and you may be asked to work anywhere in Scotland that you can travel to and from within your shift time. Training will be delivered in Baillieston.
If you can answer yes to these questions, then this role could be right for you..
Do you have experience and enjoy delivering excellent customer service whilst working as part of a team?
Are you a people person and naturally change your style to match who you’re speaking with?
Are you organised and able to prioritise your own workload?
Do you want your work to have an impact and make a difference?
Have you got a non-judgemental attitude?
Applicants must be over 18 years of age and able to obtain Disclosure Scotland vetting prior to taking up employment. This vetting will be at G4S expense.
Main Responsibilities
Key Responsibilities & Accountabilities
Responsible for the installation, investigation of alerts and decommissioning of curfew orders within your designated area and in accordance with Company Procedures and terms of the contract.
Support and advise persons during their period of curfew.
Report incidents /non compliance to the appropriate agencies.
Process incidents / violations within agreed timescales to meet SLA’s.
Escalate reportable incidents to the Monitoring Centre and as per agreed procedures.
Build and maintain excellent working relationships with both internal and external customers through the application of the principles of pro-social modelling.
Maintain, uphold and demonstrate values and protect the company brand.
Document all contact with our customers both internal and external.
Key Competencies
Acting Professionally
Delivering Objectives
Supporting & Working With Others
Delivering Great Customer Service
The ideal candidate
Are you a people person and naturally change your style to match who you’re speaking with?
Are you organised and able to prioritise your own workload?
Do you want your work to have an impact and make a difference?
Have you got a non-judgemental attitude?
Applicants must be over 18 years of age and able to obtain Disclosure Scotland vetting prior to taking up employment. This vetting will be at G4S expense.
Main Responsibilities
Key Responsibilities & Accountabilities
Responsible for the installation, investigation of alerts and decommissioning of curfew orders within your designated area and in accordance with Company Procedures and terms of the contract.
Support and advise persons during their period of curfew.
Report incidents /non compliance to the appropriate agencies.
Process incidents / violations within agreed timescales to meet SLA’s.
Escalate reportable incidents to the Monitoring Centre and as per agreed procedures.
Build and maintain excellent working relationships with both internal and external customers through the application of the principles of pro-social modelling.
Maintain, uphold and demonstrate values and protect the company brand.
Document all contact with our customers both internal and external.
Key Competencies
Acting Professionally
Delivering Objectives
Supporting & Working With Others
Delivering Great Customer Service
The ideal candidate
Essential
Skills & Knowledge
Excellent Interpersonal And Communication Skills.
Ability to remain calm, positive and confident in a pressurised environment.
Ability to make decisions based on facts and information available.
Excellent time management skills with the ability to prioritise own workload.
Flexible working style.
Full UK driving licence
Please note, this role does not qualify for a visa under the current Government guidelines therefore to be considered for this role you must already have the right to work in the UK. Re-location costs will not be granted. You must live within a reasonable commuting distance of the site.
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today’s world. Allied Universal is There for you™. For more information, please visit www.aus.com.
Skills & Knowledge
Excellent Interpersonal And Communication Skills.
Ability to remain calm, positive and confident in a pressurised environment.
Ability to make decisions based on facts and information available.
Excellent time management skills with the ability to prioritise own workload.
Flexible working style.
Full UK driving licence
Please note, this role does not qualify for a visa under the current Government guidelines therefore to be considered for this role you must already have the right to work in the UK. Re-location costs will not be granted. You must live within a reasonable commuting distance of the site.
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today’s world. Allied Universal is There for you™. For more information, please visit www.aus.com.
This description is the source posting as it read when we added it. We are not affiliated with G4S, so check their own site for the current details.
Where this offer sits in the market
SOC 9231 · UK · ONS ASHE 2025 · ~74k in sampleP25 £28kP75 £39k
£24kmedian £34k£45k
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Not necessarily. G4S holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.