Repairs Inspector - Damp and Mould

Job Introduction

At Notting Hill Genesis, we're committed to delivering high-quality repairs services that meet the needs of our residents and communities . Damp and mould remains one of our key priorities, and we're looking for a Repairs Inspector to join our dedicated Damp & Mould Team.

What You’ll Do

As a Repairs Inspector, you'll play a vital role in helping us identify, investigate and resolve damp and mould issues across our homes. Combining technical expertise with a resident-focused approach, you'll carry out inspections, diagnose underlying causes, specify appropriate remedial works and ensure repairs are completed to the required standard.

You'll work closely with residents, contractors and colleagues across NHG to ensure properties are safe, compliant and well maintained. Through effective inspection, quality assurance and contractor oversight, you'll help deliver positive outcomes for residents while supporting NHG's commitment to maintaining safe, healthy homes.

How You’ll Do It

• Carry out inspections relating to damp, mould and associated building defects, identifying causes and recommending appropriate remedial works.
• Prepare clear specifications, reports and recommendations, translating technical information into straightforward advice for residents and colleagues.
• Manage pre, mid and post-inspections, ensuring works are progressing correctly, delivered to the required standard and provide value for money.
• Monitor contractor performance, challenging quality, timescales and costs where necessary and ensuring agreed standards are achieved.
• Investigate technical complaints and complex cases, taking ownership of issues through to resolution.
• Use inspection findings and performance data to identify trends, highlight risks and support continuous improvement across the Damp & Mould service.
• Ensure works comply with relevant legislation and regulations, including Awaab's Law, Building Regulations, the Homes (Fitness for Human Habitation) Act and the Housing Health and Safety Rating System (HHSRS).

Work collaboratively with Operations, Assets, Housing and contractors to improve resident outcomes and maintain safe homes.

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic , and talented individuals who can add value to our thriving organisation .

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence . If not already qualified, there may be an expectation to study towards a professional qualification.

Essential:

• Knowledge of building pathology, including damp, mould, condensation, roofing defects and other building defects.
• Experience working within the repairs sector and carrying out pre, post and quality inspections.
• Experience interpreting specifications, technical manuals and schedules of works, and carrying out technical diagnosis.
• Experience managing contractors, assessing variations and ensuring value for money.
• Experience writing and presenting technical reports.
• Good understanding of relevant housing, statutory and regulatory requirements.
• Strong customer focus, with the ability to explain technical matters clearly and sensitively to residents.
  
  

Desirable:

• DEA and/or FRA Assessor trained
• Recognised technical qualification in housing maintenance, building surveying, construction, property maintenance or a related discipline.
• Membership of, or working towards membership of, a relevant professional body such as CIOB.
• Level 3 qualification in Housing Maintenance (or equivalent).
  
  

What’s in it for you?

Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)

Generous pension scheme

Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)

Employee assistance - free confidential advice and counselling services provided by independent specialist organisations .

Health cash plan

Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.

Interest free loans - season ticket loan, tenancy deposit loan, and training loan

Cycle to work scheme.

Life Assurance x 4 annual salary

All About Us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

For more information on what we do and what makes us different please visit:

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments .

To find out more about our approach to equality, diversity and inclusion please visit:

Selection Process

Step 1: If you are interested, please send your application now!

Step 2: Successful candidates will be invited to interview and assessment

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.  

Should a redeployee apply for this role, their application will be considered before any others.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity .