Senior Account Manager
Not disclosed
Salary
Not disclosed by employer
£55,200
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 3556 (85% match) is an eligible occupation, with a going rate of £55,200, and Liv-ex is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2432 (Marketing and commercial managers, If the role is primarily marketing rather than sales account management). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Senior Account Manager
An exciting opportunity for an experienced, knowledgeable and driven Account Manager who wants to take the lead in managing international client relationships and driving subscription growth
Location: Borough, London SE1
Minimum 4 days per week in London Office, with regular travel to territories and member meetings under management
Competitive salary dependent on experience plus performance-related bonus, healthcare insurance and wellbeing benefits.
With customers in 50 countries, Liv-ex is the leading fine wine exchange globally. Our vision is to make the wine market more transparent, efficient, and safe, for the benefit of our members and wine lovers everywhere. Our culture is hardworking, entrepreneurial and friendly. Founded in 2000, Liv-ex’s trading, data and market intelligence platform is used by wine businesses around the world to better understand the market and execute buying and selling opportunities. We’re at an inflection point in our journey, embarking on a transformational phase that will redefine how the wine industry operates, trades, and leverages data intelligence. Despite our market leadership, we remain an agile, entrepreneurial, focused organization where senior leaders are involved in driving execution and delivering results.
Summary Purpose
The Senior Account Manager (SAM) owns and grows a portfolio of high-value Liv-ex members, building senior relationships and driving subscription revenue, retention and long-term member value.
Reporting to the Head of Membership, the role combines strategic account ownership, commercial leadership and cross-functional coordination. The SAM leads account planning, renewal and upgrade conversations, acts as a senior escalation point and helps set the standard for account management practice.
Responsibilities
- Own and grow a portfolio of high-value members, developing trusted senior relationships that support retention, subscription growth and long-term value.
Knowledge, Skills and Experience
Essential
- Minimum 5 years experience in account management, commercial relationship management or business development, ideally in a subscription, marketplace, SaaS, data or B2B services environment.
- Proven track record managing and growing strategic or high-value client relationships.
- Strong commercial judgement, with experience leading renewal, upsell, cross-sell, negotiation or churn-prevention conversations.
- Experience applying value-based selling principles to uncover customer needs, quantify value and position solutions around business outcomes.
Desirable
- Knowledge of the wine trade, fine wine market or luxury goods sectors.
- Experience with marketplaces, exchanges, data platforms or recurring revenue businesses.
- Experience using HubSpot or similar CRM systems.
- Additional language skills, particularly French and/or Chinese.
- Clean, valid driving license.
What Success Looks Like
Successful Senior Account Managers:
- Grow and retain a portfolio of high-value members.
- Lead effective renewal, upgrade and churn-prevention conversations.
- Maintain strong account plans and accurate HubSpot records.
- Use data, market insight and customer understanding to identify growth opportunities.
- Help members adopt and derive measurable value from Liv-ex products and services.
- Set a high standard for account management craft, collaboration, customer engagement and ownership of account outcomes.
This description is the source posting as it read when we added it. We are not affiliated with Liv-ex, so check their own site for the current details.
Where this offer sits in the market
SOC 3556 · UK · ONS ASHE 2025 · ~392k in sampleSimilar sponsored roles
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About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Liv-ex holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3556 going rate of £55,200. New-entrant and shortage discounts can lower it.