This job is no longer live. The employer has closed or delisted this posting, so new applications are unlikely to be considered. See live jobs at Sky or browse all sponsored jobs.
Senior Business Change Manager
SkyLondon, England, United Kingdom
Not disclosed
Salary
Not disclosed by employer
£56,500
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
Our predicted code SOC 2440 (85% match) is an eligible occupation, with a going rate of £56,500, and Sky is a licensed sponsor. That is our reading of the published rules. Whether they issue a Certificate of Sponsorship is still their call.
About the role
Job Description
Change Delivery sits at the heart of Sky’s business. We turn strategic ambition into delivered change, leading the programmes that matter most to our customers, our people and the Consumer CEO agenda.
We are the team that helps Sky move from idea to impact. Whether we are launching a new product, shaping a major proposition change or transforming the way our contact centres and engineers serve customers. Change Delivery brings the structure, pace and leadership needed to make complex change happen.
Our work connects technology, product, commercial and operational teams across the business, to create a clear route from strategy through to launch, stabilisation and handover.
Recent programmes include the launch of Sky Glass Air, Sky Smart Home and Sky’s CityFibre partnership, alongside work to roll out our best Sky Mobile and Sky Broadband services to more customers than ever before.
As a Senior Business Change Manager, you’ll lead complex, cross-functional change from discovery through to delivery and operational readiness. You’ll work closely with Technology, Product and Customer Operations to turn strategy into practical delivery plans and make sure change lands safely and effectively for customers and colleagues.
This is a role for someone who can bring clarity, control and momentum to busy delivery environments. You’ll shape plans, manage risks and dependencies, build strong stakeholder relationships and keep teams focused on the outcomes we need to deliver. You’ll be comfortable working with ambiguity, simplifying complexity and communicating clearly with both technical and non-technical audiences.
You may also lead or support Business Change Managers and Associate Business Change Managers on larger programmes, providing clear direction, delivery focus and coaching so the team can deliver high-quality change outcomes.
What You’ll Do
Change Delivery sits at the heart of Sky’s business. We turn strategic ambition into delivered change, leading the programmes that matter most to our customers, our people and the Consumer CEO agenda.
We are the team that helps Sky move from idea to impact. Whether we are launching a new product, shaping a major proposition change or transforming the way our contact centres and engineers serve customers. Change Delivery brings the structure, pace and leadership needed to make complex change happen.
Our work connects technology, product, commercial and operational teams across the business, to create a clear route from strategy through to launch, stabilisation and handover.
Recent programmes include the launch of Sky Glass Air, Sky Smart Home and Sky’s CityFibre partnership, alongside work to roll out our best Sky Mobile and Sky Broadband services to more customers than ever before.
As a Senior Business Change Manager, you’ll lead complex, cross-functional change from discovery through to delivery and operational readiness. You’ll work closely with Technology, Product and Customer Operations to turn strategy into practical delivery plans and make sure change lands safely and effectively for customers and colleagues.
This is a role for someone who can bring clarity, control and momentum to busy delivery environments. You’ll shape plans, manage risks and dependencies, build strong stakeholder relationships and keep teams focused on the outcomes we need to deliver. You’ll be comfortable working with ambiguity, simplifying complexity and communicating clearly with both technical and non-technical audiences.
You may also lead or support Business Change Managers and Associate Business Change Managers on larger programmes, providing clear direction, delivery focus and coaching so the team can deliver high-quality change outcomes.
What You’ll Do
- Own end-to-end delivery of change into Sky’s customer operations, from shaping scope and plans through to readiness, rollout, stabilisation and benefit realisation.
Essential criteria:
- Proven experience delivering complex, cross-functional projects or programmes in fast-paced environments, ideally within communications, media, technology or customer operations.
- Strong end-to-end project delivery capability, with practical experience across scoping, mobilisation, planning, governance, RAID and dependency management, delivery tracking, launch readiness and handover.
- The ability to bring structure and clarity where there is ambiguity, incomplete information or competing priorities, enabling progress without slowing delivery down.
- Excellent stakeholder management and influencing skills, with the confidence to build trust, create alignment and manage competing priorities across different teams and levels. Confidence with clear communication to director-level audiences.
- Experience working in agile, waterfall or hybrid delivery environments; SAFe agile experience is desirable but not essential.
- Experience supporting customer, regulatory or operationally complex programmes.
- Experience coaching or developing delivery colleagues through programme activity.
There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
- Free Sky TV package, including Sky Sports and Sky Cinema
- Pension package with up to 9% employer contribution
- Private healthcare with mental health support
- Aviva Digital GP and dental insurance
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
- Sharesave and Tech schemes
- A range of Sky VIP rewards and experiences
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week.
Your office base
Osterley
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Livingston
Our Livingston office at Kirkton Campus is home to our first and biggest Contact Centre. It’s also home to our Sky Up Academy, placing young people at centre stage as media creators. With an on-site restaurant, gym and beauty salon, you can make your routine work for you.
The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Sky Watermark, our central site for Livingston, is also just a short shuttle bus away.
Who we are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search on social media.
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Livingston
Our Livingston office at Kirkton Campus is home to our first and biggest Contact Centre. It’s also home to our Sky Up Academy, placing young people at centre stage as media creators. With an on-site restaurant, gym and beauty salon, you can make your routine work for you.
The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Sky Watermark, our central site for Livingston, is also just a short shuttle bus away.
Who we are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search on social media.
This description is the source posting as it read when we added it. We are not affiliated with Sky, so check their own site for the current details.
Where this offer sits in the market
SOC 2440 · UK · ONS ASHE 2025 · ~271k in sampleP25 £46kP75 £78k
£35kmedian £60kgoing rate £57k£99k
Similar sponsored roles
See all jobsNo close matches live right now.
Browse more sponsored jobs at SkyAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Sky holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2440 going rate of £56,500. New-entrant and shortage discounts can lower it.