Senior Business Support Officer - Real Estate (15 months FTC)

About Colliers

Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company operating through three industry-leading businesses: Commercial Real Estate, Engineering and Investment Management. With greater than a 30-year track record of consistent growth and strong recurring cash flows, we scale complementary, high-value businesses that provide essential services across the full asset lifecycle. Our unique partnership philosophy empowers exceptional leaders, preserves our entrepreneurial culture, and ensures meaningful inside ownership – driving strong alignment and sustained value creation for our shareholders. With $6 billion in annual revenues, 28,000 professionals, and $110 billion in assets under management, Colliers is committed to accelerating the success of our clients, investors, and people worldwide. Learn more at corporate.colliers.com.

The Role

We are seeking an experienced and highly organised Senior Business Support professional to provide comprehensive administrative and operational support to our London & Bristol based Project Management team within the Project & Building Consultancy team.

This role is critical in ensuring the smooth day-to-day running of the service line, supporting senior stakeholders, coordinating project administration, and driving operational efficiency. The successful candidate will be a proactive problem solver with exceptional organisational skills and the ability to manage multiple priorities in a fast-paced professional environment.

*Please note that, during the training and handover period (anticipated October to December), the successful candidate may be required to travel to Walton-on-Thames, Surrey, to support onboarding and knowledge transfer activities. Thereafter, the role will be primarily based in our London office.

Key Responsibilities

Business & Team Support

• Provide high-quality administrative support to Directors, Associates and wider team.
• Coordinate diaries, meetings, travel arrangements and internal events.
• Organise team meetings and prepare agendas, presentations and meeting minutes where required.
• Act as a key point of contact for internal and external stakeholders.

Project Administration

• Support consultants throughout the project lifecycle from instruction through to completion.
• Create and maintain project documentation and records.
• Prepare fee proposals, engagement documents and reports.
• Monitor project milestones and support consultants with project tracking and reporting.
• Assist with document management and quality assurance processes.

Financial Administration

• Raise / remove purchase orders and process orders auto generated by Salesforce
• Support fee forecasting and project financial tracking.
• Prepare monthly reports and management information as required.
• Liaise with finance teams to resolve billing and payment queries.

Operational Excellence

• Identify opportunities to improve administrative processes and team efficiency.
• Maintain accurate records within internal systems and databases.
• Support onboarding activities for new team members.
• Ensure compliance with company policies, procedures and governance requirements.

Skills & Experience

Essential

• Previous experience in a Senior Business Support, Team Coordinator or Business Administration role.
• Experience supporting professional services, property, construction, engineering or consultancy teams.

Desirable

• Experience within real estate, construction, surveying or project management environments.
• Experience using project management or financial management systems.
• Understanding of project lifecycles and consultancy environments.
• Experience supporting fee earners and senior leadership teams.

Personal Attributes

• Highly proactive and self-motivated.
• Professional and confident communicator.
• Collaborative team player with a positive attitude.
• Adaptable and resilient in a fast-paced environment.
• Strong problem-solving skills.
• Customer-focused with a commitment to delivering excellent service.
• Applicants must have the legal right to live and work in the UK at the time of application. Unfortunately, Colliers is unable to offer visa sponsorship for this position.

Why Join Colliers UK?

• Accelerate your career – Colliers is committed to developing its people through structured career progression, learning opportunities, professional qualifications, and internal mobility.
  
  

• Enterprising culture – Employees are empowered to think differently, take ownership, and make decisions that drive success. Innovation and entrepreneurship are central to the Colliers culture.
  
  

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*Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily.

In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.