Senior Conversation UX Designer, Alexa for Shopping
AmazonLondon, England, United Kingdom
Added 19 Aug · still live
Not disclosed
Salary
Not disclosed by employer
£43,800
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2141 is an eligible occupation, but we classified this role with low confidence (53% match). If the code is right — and Amazon is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
Description
The Alexa for Shopping design team is seeking a Senior Conversation Experience Designer to help us invent features for Amazon’s personalised, agentic AI assistant. Our new experience brings together the best of Rufus and Alexa+ to deliver a more personal, helpful shopping experience across a wide range of surfaces and devices—from the Amazon Shopping app and website to Echo Show, where customers can now browse and shop the full Amazon store using voice, touch, or both.
To thrive in this role, you must be a pioneer with an inventor's spirit—someone with a strong command of language (both inputs and outputs) who is passionate about technology and innovation. You can work at pace, handle several projects, and quickly interpret brand and customer requirements to translate them into appropriate voice and tone. You know how to present ideas professionally through a strategic and creative lens. You must be comfortable working with project briefs and managing stakeholder inputs, functional requirements, and timelines. You have a solid understanding of conversation design fundamentals combined with a deep understanding of how to collaborate with UX designers, researchers, product management, engineering, data science, and operational teams as you go from early-stage product concepts to launches of new features and experiences.
Key job responsibilities
The Alexa for Shopping design team is seeking a Senior Conversation Experience Designer to help us invent features for Amazon’s personalised, agentic AI assistant. Our new experience brings together the best of Rufus and Alexa+ to deliver a more personal, helpful shopping experience across a wide range of surfaces and devices—from the Amazon Shopping app and website to Echo Show, where customers can now browse and shop the full Amazon store using voice, touch, or both.
To thrive in this role, you must be a pioneer with an inventor's spirit—someone with a strong command of language (both inputs and outputs) who is passionate about technology and innovation. You can work at pace, handle several projects, and quickly interpret brand and customer requirements to translate them into appropriate voice and tone. You know how to present ideas professionally through a strategic and creative lens. You must be comfortable working with project briefs and managing stakeholder inputs, functional requirements, and timelines. You have a solid understanding of conversation design fundamentals combined with a deep understanding of how to collaborate with UX designers, researchers, product management, engineering, data science, and operational teams as you go from early-stage product concepts to launches of new features and experiences.
Key job responsibilities
- Develop high-level customer experience strategy for both the near and long term
- Design conversational frameworks and conversational flows, partnering with UX Designers on accompanying GUI components
- Work with Science and Editorial teams to help train the LLM to generate content that matches the intention of the designs
- Present design work to the user experience team, product team, engineering team, leaders, and partner organisations for review and feedback
- Collaborate with other design team members on experiences, frameworks, processes, and best practices
- Have an available online portfolio
- Bachelor’s or higher degree in Interaction Design, Human-Computer Interaction (HCI), User Experience Design, Linguistics, Psychology or a related field, or equivalent professional experience demonstrated through a strong portfolio
- 8+ years of experience in conversation design or VUI design
- Fluent in English (written and verbal)
- Unwavering attention to detail and an acute awareness of why it matters
- Experience designing for LLM-enabled customer experiences
- Strong time management skills, with the ability to manage competing demands and meet tight deadlines
- Strong communication and collaboration skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon UK Services Ltd.
Job ID: A10475410
This description is the source posting as it read when we added it. We are not affiliated with Amazon, so check their own site for the current details.
Where this offer sits in the market
SOC 2141 · UK · ONS ASHE 2025 · ~11k in sampleP25 £33k~P75 £64k
£33kmedian £49kgoing rate £44k£64k
Similar sponsored roles
See all jobsNo close matches live right now.
Browse more sponsored jobs at AmazonAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Amazon holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2141 going rate of £43,800. New-entrant and shortage discounts can lower it.