Service Desk - Linux & MacOS
Not disclosed
Salary
Not disclosed by employer
£55,000
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2132 is an eligible occupation, but we classified this role with low confidence (34% match). If the code is right — and METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
Service Desk Analyst – Linux & macOS
About Methods
Methods is a £100M+ IT Services Consultancy that partners with central government departments, agencies, and commercial organisations to deliver meaningful digital transformation. Established over 30 years ago and UK-based, we combine expertise in transformation, delivery, technology, and collaboration to create people-centred solutions that deliver lasting value.
Predominantly focused on the public sector, whilst continuing to expand its private sector presence, Methods combines deep consulting expertise with the capability and scale of the Alten Group, which acquired Methods in 2022.
Role Overview
We are seeking a Service Desk Analyst with strong technical support and troubleshooting experience across Red Hat Enterprise Linux (RHEL) and macOS environments. The role will provide first-line and second-line support for users, devices, applications, access and connectivity issues.
Key Responsibilities
- Provide technical support and troubleshooting for Linux and macOS users.
- Diagnose operating system, application, hardware, network and access issues.
- Manage incidents, document resolutions and escalate complex issues appropriately.
- Support user accounts, authentication, permissions and security controls.
- Support device enrollment, compliance and configuration through MDM platforms.
- Assist with software installation, patching and operating system updates.
This description is the source posting as it read when we added it. We are not affiliated with METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED, so check their own site for the current details.
Where this offer sits in the market
SOC 2132 · UK · ONS ASHE 2025 · ~204k in sampleSimilar sponsored roles
See all jobsNo close matches live right now.
Browse more sponsored jobs at METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITEDAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2132 going rate of £55,000. New-entrant and shortage discounts can lower it.