Technical Account Manager (German speaker)
ClarotyLondon, England, United Kingdom
Added 20 Aug · still live
Not disclosed
Salary
Not disclosed by employer
£52,300
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
Our predicted code SOC 2139 (64% match) is an eligible occupation, with a going rate of £52,300, and Claroty is a licensed sponsor. That is our reading of the published rules. Whether they issue a Certificate of Sponsorship is still their call.
About the role
Description
We’re growing and looking to hire a Technical Account Manager (German speaker) who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We’re a fast-growing, award-winning team where innovation meets purpose—and we want you to help us define the future of cybersecurity.
About The Role
As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty’s platform. You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.
Responsibilities
As a Technical Account Manager, your impact will be:
We’re growing and looking to hire a Technical Account Manager (German speaker) who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We’re a fast-growing, award-winning team where innovation meets purpose—and we want you to help us define the future of cybersecurity.
About The Role
As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty’s platform. You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.
Responsibilities
As a Technical Account Manager, your impact will be:
- Partner with customers to plan, design, deploy, and configure Claroty’s solutions to meet their technical and business objectives while driving measurable value.
- Serve as the primary technical point of contact for customers, owning all technical requirements and ensuring alignment with best practices.
- Provide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance.
- Proactively identify risks, gaps, and opportunities for improvement across customer environments.
- Translate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and Customer Success teams.
- Develop technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery.
What you need to succeed in this role:
- 5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles.
- Full professional proficiency in English and German (written and spoken) is a must.
- Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial.
- Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles.
- Experience with Operational Technology (OT) environments and industrial networks – a strong advantage.
- Solid understanding of cybersecurity principles and secure network architecture.
- CCNA and/or CCNP certification is a strong plus.
- Strong communication and presentation skills with the ability to engage both technical and executive stakeholders.
- Customer-centric mindset with the ability to build trusted, long-term partnerships.
- Willingness to travel up to 30%.
Claroty empowers organizations to protect the mission-critical infrastructure that underpins modern life. The AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection. Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance–whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Claroty is deployed by hundreds of organizations at thousands of sites globally. The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America. To learn more, visit claroty.com .
Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.
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This description is the source posting as it read when we added it. We are not affiliated with Claroty, so check their own site for the current details.
Where this offer sits in the market
SOC 2139 · UK · ONS ASHE 2025 · ~56k in sampleP25 £39kP75 £73k
£30kmedian £54kgoing rate £52k£73k
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Browse more sponsored jobs at ClarotyAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Claroty holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2139 going rate of £52,300. New-entrant and shortage discounts can lower it.