Service Manager Jobs in United Kingdom
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About this Position Lead and drive strategic Customer Service Experience projects across Europe, ensuring alignment with regional and global priorities. As the PMO lead, you will optimize and harmonize customer service processes, manage CRM (Service Cloud/Salesforce) and SAP-related initiatives, and turn customer insights into impactful action. Working cross-functionally, you will steer performance, governance and delivery to elevate the end-to-end customer experience. What You´ll Do Own regiona
Brokerage Service Manager | 10050 | permanent contract | 37 hours per week | £56,912 to £62,618 per annum | Grade M | Norwich/hybrid An exciting opportunity has arisen for a Service Manager to lead our Adult Social Services Brokerage function. This is a hybrid role, with the office base at County Hall in Norwich. We are seeking a hardworking, driven and highly organised manager with experience in brokering care provision. It is an excellent time to join the team, as we have recently completed a
Oxfordshire History Service is responsible for archive and local studies provision for the county of Oxfordshire. The service collects, preserves, promotes, and makes accessible the written and pictorial heritage of Oxfordshire for researchers worldwide. The service has developed and manages Heritage Search , our digital catalogue of heritage resources, making over 1 million digital records available worldwide and provides physical access via the Oxfordshire History Centre at St. Luke’s in Cowle
Job Title: Service Delivery Manager (Contractor ) Experience: Minimum of 5 years in a similar role Location: Leeds (hybrid 2 day travel per week) with occasional travel to Manchester SC Clearance eligible – Mandatory – Active SC Preferred Shift and Schedule: Day Shift with participation in an on‑call rota for Major Incident Management. Job Summary: We are seeking an experienced Service Delivery Manager to act as a senior Subject Matter Expert across Service Management disciplines. The successful
Are you an experienced NHS operational manager looking for an exciting opportunity to progress your career in a cutting-edge, world leading specialist cancer centre? Then this job may be just what you are looking for. The Christie NHS Foundation Trust is looking to recruit an experienced operational manager to lead our Acute and Inpatient Directorate. The right person will have experience in or a demonstrable passion for delivery of acute medical or cancer services with a track record of perform
We are recruiting for a Service Team Manager to join our Service team! Location: Our Cheadle office Hybrid working – 3 days in office, 2 days from home Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belongi
I am hiring for Service Manager / Capability Business Operations Partner - (Workforce Planning/Data Analysis/Budgeting/Forecasting/Learning & Development) Location: Telford, United Kingdom (2 days/week in office) Job Description Deliver the Practice’s 6–12 month capability plan in partnership with TWFP, L&D, and HoP, focusing on training, certifications, and strategic initiatives. Collaborate with internal teams to drive capability development, learning programmes, and professional growt
“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.” At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and deliver
We are seeking a proactive Customer Delivery Manager to oversee and deliver high-quality IT service management aligned with ITIL best practices . The role will be responsible for driving Continual Service Improvement (CSI) initiatives, managing Service Improvement Plans (SIPs) and Service Review Meetings (SRMs) with internal and external stakeholders, and ensuring services consistently meet or exceed agreed KPIs and SLAs . You will coordinate service management processes, oversee ITSM ticket man