Brand Ambassador - Fragrance

BRAND AMBASSADOR – FRAGRANCE
Manchester, Trafford Centre, Selfridges -  (3 days a week)
Sales | Luxury

As Brand Ambassador – Fragrance, you will be responsible for delivering sales targets within your account by meeting Coty’s customer service and sales standards while ensuring excellence of execution. You will bring strong sales capability and fragrance expertise to represent Coty’s luxury fragrance portfolio with professionalism and passion.

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As our Brand Ambassador – Fragrance, you play a critical role in driving commercial performance and brand execution within your territory. You will deliver exceptional customer experiences, protect brand equity, and contribute to the success of Coty’s multi‑brand fragrance business.

You will be reporting to the Area Manager, and you will manage:

Sales & customer service
• Achieve monthly sales targets
• Maintain company KPIs
• Deliver Coty’s customer service ceremony with every customer
• Build strong customer relationships to influence and sell
• Consistently upsell across the fragrance portfolio

Excellence of execution
• Act as a brand ambassador, protecting Coty brand equity at all times
• Stay up to date with We Live Beauty and mandatory Coty Academy training
• Ensure awareness of all company and retailer initiatives relevant to your account
• Follow merchandising guidelines across permanent and promotional space
• Complete month‑end and payroll processes accurately and on time, including required feedback
• Maintain strong commercial awareness of Coty performance, competitors, and market share
• Adhere to Coty uniform, grooming, and retailer Code of Conduct guidelines

Team working
• Build strong working relationships with the Coty in‑store team
• Grow networks with the wider Coty team within your area
• Maintain excellent communication with the Area Manager
• Develop and maintain relationships with retailer staff and management

Technical processes
• Use iPad for email, reporting, and VM guidelines
• Maintain control of iPad and Coty passwords
• Use Coty systems and online documents accurately and consistently

YOU ARE A COTY FIT

As an experienced Brand Ambassador, you are passionate about fragrance and luxury brands, with a relentless drive to achieve results and uphold the highest standards.

• Deep understanding and passion for fragrance and luxury brands
• Strong focus on executional excellence and attention to detail
• Ownership mindset with accountability for results
• Tenacious sales approach, always striving for the extra sale
• Willingness to learn, share best practice, and re‑apply success
• Strong team‑player attitude
• Proactive focus on self‑development and performance growth

ABOUT US

Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to settle, want to think bigger, learn faster, and go further than you ever thought possible – we’d love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where everyone can be their authentic self.