Change Communications Manager - HR Transformation

Change & Communications Manager
12 months Fixed term contract

We are looking for a Change & Communications Manager to support the delivery of a large-scale HR transformation program. This is a hands-on role sitting at the heart of the program, helping employees understand, prepare for, and adopt new ways of working introduced by the transformation.

You will work closely with the Change & Communications Lead, HR workstream leads, and business stakeholders to plan and execute change and communications activities across multiple markets.

Reporting Relationships - The Change Communications Manager will report to the EMEA Horizon Change Lead and will support the Change, Communications and Training team.

What you will be doing:

Change Management

• Support the development and execution of change management plans across program workstreams and geographies
• Conduct stakeholder mapping and maintain stakeholder engagement trackers
• Coordinate and support the Change Network (Change Ambassadors and Champions), including onboarding, toolkits, and regular touchpoints
• Track change readiness and adoption metrics, flagging risks and recommending mitigations
• Facilitate change impact assessments and ensure actions are followed up
  

Communications

• Draft, edit, and manage program communications across multiple channels (email, intranet, town halls, newsletters)
• Maintain the program communications calendar and ensure timely delivery of key messages
• Create clear, engaging content that translates complex program information into audience-appropriate messaging
• Support the design and production of presentations, toolkits, FAQs, and other enablement materials
• Manage the program intranet or SharePoint site, keeping content current and organised
  

Program Support

• Maintain program logs, trackers, and reporting templates
• Coordinate meetings, prepare agendas, and capture actions
• Support the planning and delivery of program events such as workshops, briefings, and training sessions
  

What you need to apply:
Essential

• Experience in a change management or communications role, ideally within an HR or People transformation program
• Strong written communication skills with the ability to tailor messaging for different audiences
• Organised and detail-oriented, able to manage multiple workstreams simultaneously
• Proficient in Microsoft 365 (PowerPoint, Word, Excel, SharePoint, Teams)
• Comfortable working in a fast-paced, matrixed program environment
  

Desirable

• Experience developing or executing comms plans
• Exposure to HR systems implementation (e.g. Workday, SAP SuccessFactors, Oracle HCM)
• Familiarity with change management methodologies (e.g. Prosci/ADKAR, Kotter)
• Experience working across multiple countries or regions
• A relevant qualification in change management or communications
  

Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.