Commercial Account Executive

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is seeking a developed sales professional to join our Sales Team as a Commercial Account Executive, within the UK Commercial SMB segment (1-499 employees). You will have a history of exceeding quota attainment and winning new customer accounts. This important role is dedicated to acquiring new logos, driving high-volume transactional sales while it also holds responsibility to expand Smartsheet's footprint within a select number of existing customers.

This role is part of the Commercial Sales team and is based at Smartsheet in London, UK (hybrid, remote eligible) and reports to a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet and exceed software and services sales quotas within your territory.
• Manage and close high velocity sales cycles, including needs analysis, solution design, and contract negotiation, utilizing solution selling and the MEDDICC framework.
• Target and develop strategies to land new logos and accelerate the customer’s journey with Smartsheet in the Commercial segment (200-5000 employees).
• Run high-quality discovery, aligning with customers on business drivers and strategic objectives to create an evaluation plan that has clear timelines and drives urgency.
• Develop and maintain strong relationships with local channel partners to identify and pursue new opportunities.
• Stay abreast of local market trends, competitive landscapes, and business dynamics within the assigned geographic region.

Manage strategic sales motions alongside transactional, high-volume opportunities.

Develop new business opportunities within new & existing customers by analysing and proactively targeting high-value needs across multiple departments and lines of business.

Build new and leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth. 

Expand Smartsheet brand awareness at the C-suite, operational, and team level.

Consult with clients in defining business objectives, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion.

Lead and collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing, Sales Development) to achieve sales objectives.

Accurately forecast sales opportunities and track key performance indicators (KPIs) to measure success.

Leverage Smartsheet and other sales tools (Salesforce, Clari, Outreach, Tableau) to manage accounts, track progress, and increase efficiency.

Perform other duties as assigned.

You Have: 

• 2-3- years proven sales track record – preferably in a SaaS environment
• Experience in managing and maintaining customer relationships in a B2B environment
• Formal understanding of Solution/Consultative Selling
• Ability to gain an in-depth knowledge of Smartsheet’s products and services, their functionality and applications in customer learning and development initiatives
• Must know and understand how to leverage each stage in the sales cycle to advance the sale
• Promotes the importance of collaboration within and across our business to create, capture, share and maximize value. Interacts effectively with others; is considerate and approachable; values, respects, and welcomes differences and others’ perspectives; is mindful of own authority and personal impact.

Proven ability to prospect and manage a designated territory to maximize revenue growth

Establishes clear goals and priorities for the business; translates strategy into action plans; keeps the business focused on the core drivers of profitable growth. Holds self and others accountable for performance goals; does what is needed to ensure the business consistently delivers with excellence.

Excellent written / verbal communication skills to interact with senior level corporate management

Passion for working with emerging technologies and an ability to understand new technical concepts    

Knowledge of CRM software packages and proficiency in Microsoft Office products

Bachelor’s degree or the equivalent combination of other post-secondary education

Legally eligible to work in the UK on an ongoing basis

Perks & Benefits:

• Employer-paid Private Medical and Dental, additional cost for family members
• Monthly contributions toward your pension
• Monthly stipend to support your work and productivity
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
• Teleworking options from any registered location in the UK (role specific)

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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