Creative Director

At Bond, we design creative and innovative solutions for our clients, all with the goal of helping them build stronger loyalty to their brands. We are committed to delivering exceptional outcomes that align with our clients' customer engagement objectives, driving measurable impact and fostering long-term relationships.

As we continue to grow, we’re looking for an ambitious Creative Director to support our Executive Creative Director – someone who can lead world-class creative CRM campaigns and inspire both colleagues and clients.

So, ask yourself: Do you thrive on developing bold, inspiring concepts that blend creativity with strategic insight? Are you ready to elevate your creative leadership and guide others toward breakthrough ideas and impactful communication? If your answer is yes, then this could be the perfect opportunity - for you and for us.

This role is based in Bristol and will ideally be based in the office 3 days per week.

Do these statements describe you?

• You have 5+ years in senior creative leadership and are ready to take it to the next level.
• You inspire excellence in your team - and yourself - through dedication and vision.
• You're a passionate brand advocate who spots opportunities, unlocks potential, and delivers results.
• You lead by example and empower others to shine.
• You communicate ideas clearly across multiple mediums, and you're eager to learn fast to tackle new challenges.
• You value building and maintaining strong connections - in business and in life.
• You stay ahead of industry trends in CRM, loyalty, creative, marketing, and wherever your projects lead you.
• You're an expert with Adobe Creative Suite (Photoshop, InDesign, Illustrator),Figma, and other relevant creative tools.
• You present with confidence and clarity.
• You bring an award-winning portfolio that demonstrates your creative impact.

If your portfolio turns heads and drives results across digital and print, we want to see it.

Creative Director Responsibilities

• Lead, inspire, and mentor a multidisciplinary creative team of Designers and Copywriters, fostering collaboration and professional growth.
• Act as the primary point of contact for our UK CRM clients, presenting concepts and strategies with confidence and gravitas, and ensuring creative work delivers against performance goals.
• Leverage customer data and insights to drive personalised, relevant creative solutions that enhance customer engagement and loyalty.
• Provide overarching creative direction and vision across all CRM touch points – from email and SMS to app notifications and direct mail–ensuring consistency and excellence.
• Champion the client’s brand, safeguarding tone of voice, look and feel, while knowing when to adapt and innovate to meet evolving needs.
• Stay ahead of CRM trends and innovations, bringing fresh ideas and strategic thinking that push boundaries while delivering measurable results.
• Oversee multiple projects simultaneously, ensuring deadlines, quality standards, and creative objectives are consistently met.
• Drive creative excellence across digital and print, blending expertise in UX/UI, responsive design, and accessibility with mastery of print production
• Explore and integrate AI-driven tools and emerging technologies into creative processes to enhance efficiency, personalisation, and innovation.

Benefits

• 25 days annual leave plus bank holidays, increasing 1 day each year following your work anniversary up to 30 days
• 3% employer pension contribution, increasing 1% per year following your second work anniversary up to 8%
• Dental and medical insurance
• Income protection
• Bond milestone anniversaries

Why Bond?

Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients.

Ready to Make Your Mark?

If you’re passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.

Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.