Employee Relations Specialist - 12 Month FTC
TrainlineLondon, England, United Kingdom
Added 7 Aug · still live
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 3571 is an eligible occupation, but we classified this role with low confidence (33% match). If the code is right — and Trainline is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
About Us
We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Great journeys start with Trainline 🚄
Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.
Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.
Introducing the Trainline People Team 👋
Our People team is here to make Trainline a great place to work, and employee relations sits right at the heart of that. As our Employee Relations Specialist, you'll be the go-to expert for ER casework across the business on a 12-month fixed term contract, owning cases end-to-end and giving managers the confident, practical guidance they need at every stage, from a tricky conversation to a formal investigation.
You'll work closely with line managers, HR Business Partners and the wider People team, building the templates, toolkits and processes that help us handle ER consistently and efficiently as we grow. This is a role for someone who takes real pride in getting ER right, both for the business and for the individual, and who's excited by the chance to streamline and modernise how we manage casework administration.
In this role as the Employee Relations Specialist, you will... 🚄
We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Great journeys start with Trainline 🚄
Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.
Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.
Introducing the Trainline People Team 👋
Our People team is here to make Trainline a great place to work, and employee relations sits right at the heart of that. As our Employee Relations Specialist, you'll be the go-to expert for ER casework across the business on a 12-month fixed term contract, owning cases end-to-end and giving managers the confident, practical guidance they need at every stage, from a tricky conversation to a formal investigation.
You'll work closely with line managers, HR Business Partners and the wider People team, building the templates, toolkits and processes that help us handle ER consistently and efficiently as we grow. This is a role for someone who takes real pride in getting ER right, both for the business and for the individual, and who's excited by the chance to streamline and modernise how we manage casework administration.
In this role as the Employee Relations Specialist, you will... 🚄
- Own and manage a varied caseload of employee relations matters, including disciplinaries, grievances, capability processes, absence management and settlement agreements, from initial scoping through to resolution.
- Significant, demonstrable experience managing employee relations caseloads end-to-end within a UK employment context, including disciplinaries, grievances, capability, absence and investigations.
- A deep working knowledge of the ACAS Code of Practice and UK employment law, with the confidence to apply both in practice.
- Experience managing cases involving trade union representatives or shop stewards.
- A track record of producing high-quality employee relations documentation, from scripts and invitation letters to detailed investigation reports and outcome letters.
- Strong organisational skills and administrative rigour, with a natural ability to keep accurate records in a process-driven environment.
- Genuine enthusiasm for improving how employee relations administration works, with an interest in automation and building better systems.
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.
We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!
We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.
Our Values Represent The Things That Matter Most To Us And What We Live And Breathe Everyday, In Everything We Do
- 💭 Think Big - We're building the future of rail
- ✔️ Own It - We focus on every customer, partner and journey
- 🤝 Travel Together - We're one team
- ♻️ Do Good - We make a positive impact
Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
This description is the source posting as it read when we added it. We are not affiliated with Trainline, so check their own site for the current details.
Where this offer sits in the market
SOC 3571 · UK · ONS ASHE 2025 · ~137k in sampleP25 £29kP75 £42k
£26kmedian £34kgoing rate £42k£52k
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Does this job guarantee visa sponsorship?
Not necessarily. Trainline holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3571 going rate of £41,700. New-entrant and shortage discounts can lower it.