Employee Relations Specialist

Job details

Location: Birmingham, Bristol, Glasgow, Leeds

Capability: Corporate Services

Experience Level: Associate/Assistant Manager

Type: Full Time

Business Area: People & Resourcing

Contract type: Permanent

Job Description

Employee Relations Specialists

Base Location: UK Wide

KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years.

Group Corporate Services (GCS) is the home for all internal support services that support the combined firm. Working with our Capability-led matrix and throughout the whole firm, GCS executes on our Group's strategic goals by enabling growth, protecting the firm and running operations effectively and efficiently, resulting in improved profitability. We do this using a ‘We are Group’ mindset.

The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a Values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity.

Why Join KPMG as an Employee Relations Specialist

At KPMG we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. We believe that a positive climate in the workplace enables greater employee engagement and commitment, with a positive impact both on employee well-being and business outcomes.

Now is a great time to join us and be part of our new expert ER Function

firmly anchored around our firm-wide values. The team will be responsible for end-to-end case management and for coaching / upskilling the business to more effectively address ER matters in the business line

We are introducing a best practice tiered approach to service delivery, including self-service for generic questions and effective triaging of incoming concerns promoting routes to resolution outside of formal cases. We have a separate team within the ER team responsible for formal investigations

By firmly anchoring Employee Relations expertise in the ER Team, we are professionalising the service and creating tangible and rewarding career opportunities for ER professionals

We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally and building trust within our organisation.

What will you be doing?

• Provide PLs/PMs and HRBPs with timely, solution-focused ER support on the full range of ER matters, enabling the business to deliver ER processes in line with policy, fairness and our values
• Support with (and lead where appropriate) consultations and employee engagement relating to restructures, redundancies and TUPE
• Provide pragmatic ER advice, clearly articulating risks, mitigations and recommendations
• Coach and advise managers on performance management approaches (including Reaching Performance Plans), ensuring appropriate documentation and guidance is provided
• Support managers to manage complex sickness absence and health related capability matters, including advising on complex OH referrals and workplace adjustments
• Promote early resolution approaches (e.g. facilitated conversations, mediation), coaching and enabling stakeholders to resolve issues at the earliest appropriate stage

Excellent attention to detail

Able to build relationships and communicate confidently and professionally with colleagues at all levels of the firm, delivering clear written and verbal messages

Experience in coaching and developing others and championing a culture of service excellence, promoting a continuous learning culture within the team.

Proactively share knowledge and experience, promoting a team player mindset

To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

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Why Corporate Services at KPMG?

Corporate Services operates as a £multi-million business within our business and, through our combined efforts, we enable the firm to serve our people, our clients and wider society. The internal expertise, advice, support and services we provide to our client-facing business are fundamental to the success of our firm. Through collaboration, agility, fresh thinking and innovation, we help our people across the firm to work in a way that’s smarter and more sustainable. We’re a cross-functional team, bringing together technically knowledgeable experts across a wide range of critical activities to help grow, run and protect our business. Our areas span Corporate Affairs and Marketing, Digital, Finance and Commercial, People and Resourcing, and Risk and Legal.