E-Roster Systems Administrator and Trainer

An exciting opportunity has arisen for an e-Rostering Systems Administrator and Trainer to join the E-Rostering Team at GHC. We are a small friendly team committed to delivering the maximum benefits to the trust from our e-Rostering system.

The successful candidate will have high levels of IT literacy with recent extensive experience of using information systems, ideally with e-Rostering modules. Experience of delivering training would be beneficial.

The E-Rostering Administrator and Trainer role will include providing day-to-day systems support and training, requiring someone who has strong IT skills and knowledge of Microsoft Office packages, together with effective interpersonal and communication skills (written and verbal), a can-do attitude and the confidence to support staff and managers to resolve their queries. The role is fast-paced and varied and requires a passion for problem-solving plus the ability to prioritise own workload.

The E-Rostering Team is responsible for the development and maintenance of the trust E-Rostering System. We have over 150 live rotas to manage, as well as ensuring that payroll is accurate and submitted every week and every month. The team is also responsible for training managers and staff on how to use the system effectively and efficiently and supporting these staff in how to resolve any errors that may have occurred. The team are very supportive of each other and are always willing to support other colleagues as needed.

Job description

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Person specification

Qualifications

Essential

• Educated to degree level or equivalent work experience
• Allocate Qualification

Desirable

• Training qualification
• IT Qualification

Experience

Essential

• Experience of working with rostering systems, preferably Health Roster (Allocate), including developing, maintaining and verifying rosters
• Significant administration experience to include use of Microsoft office applications i.e. word, excel and outlook
• Experience of running reports and interpreting the data
• Significant experience of working within the NHS or large complex multisite organisation

Desirable

• Experience of troubleshooting and resolving payroll queries
• Experience of working with complex databases
• Experience and use of ESR
• Experience and use of ESR Business Intelligence
• Experience of running training sessions both one to one and larger groups

Specialist Knowledge

Essential

• Knowledge of Information Governance and Data Protection
• Knowledge and understanding of safe staffing requirements for in-patient settings

Desirable

• Knowledge of payroll processes
• Knowledge of training processes and effective methods of training

About the employer

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: