Finance Systems Support Analyst

Title: Finance Systems Support Analyst

Contract Type: Permanent, Full-Time, 35 hours

Salary: Starting from £54,000 per annum (London weighted salary) or £47,500 per annum (Regional salary), dependant on experience

Grade: 9

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 6th September 2026

Interview Dates: 1st stage interview taking place via MS Teams on the 15th-16th September 2026 followed by 2nd stage in-person interview being held on the 21st-22nd September 2026

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.

Join our Finance Management Application Support Team at L&Q:

L&Q is one of the UK’s largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.

Do you enjoy solving problems, improving systems, and supporting technology that makes a real difference to business operations? Join L&Q’s Finance Management Application Support Team and play a key role in supporting and enhancing the systems that underpin our finance function. This is an exciting opportunity for a skilled Finance Systems Analyst to work within a collaborative Application Support Technology team, helping to optimise finance systems, improve user experience, and support business-critical processes.

As a Finance Systems Analyst, you will provide application support for finance management systems, ensuring users receive effective, timely support while contributing to system improvements and ongoing optimisation. You will use your strong Unit4 and SQL skills to troubleshoot issues, analyse data, support integrations, and maintain high-performing finance applications.

Finance systems are critical to delivering efficient and effective services across the organisation. We need someone who can help maintain stability, resolve technical and functional issues, and identify opportunities for continuous improvement, ensuring our finance systems meet business needs and support operational excellence.

This role sits within the Application Support Team in technology and reports to the Finance Systems Manager. You will work closely with colleagues across Technology, Finance, and wider business teams to ensure finance applications are well supported, maintained, and continuously improved.

If this sounds like you, we would love for you to apply!

Your impact in the role:

• To provide day-to-day support for finance management applications, with a strong focus on Unit4 systems.
• Investigate, troubleshoot, and resolve application issues, ensuring timely resolution and excellent service to users.
• Write and maintain SQL queries to support reporting, analysis, troubleshooting, and data validation.
• Support system upgrades, testing, configuration changes, and continuous improvement initiatives.
• Work with stakeholders to understand business requirements and recommend effective system solutions.
• Maintain system documentation, support materials, and knowledge articles.
• Monitor application performance and identify opportunities to improve processes and user experience.
• Ensure issues are managed in line with service standards and operational priorities.

Key relationships

• Finance teams and business stakeholders.
• Technology and Application Support colleagues.
• Third-party suppliers and system partners where required.
• Internal users across the organisation requiring finance systems support.

How you will help achieve departmental targets and goals

• Help maintain reliable, high-performing finance systems that support business continuity and operational efficiency.
• Contribute to improved service delivery through effective issue resolution and proactive support.
• Support continuous improvement through system enhancements, process optimisation, and user engagement.
• Strengthen data quality and reporting capabilities through effective SQL analysis and system management.

What you'll bring:

• Strong experience supporting finance systems, ideally within an application support environment.
• Good Unit4 skills and experience supporting finance management applications.
• Good SQL skills, including querying and troubleshooting data issues.
• Strong verbal and written communication skills, with the ability to engage effectively with technical and non-technical stakeholders.
• A proactive, collaborative approach with strong problem-solving skills and attention to detail.