Head of Internal Systems

Head of Internal Systems Development

Location: Lakeside Office, Cosham, Portsmouth (Hybrid: 1 day per week onsite)

 

About Lead Forensics

Lead Forensics is a rapidly growing SaaS leader providing innovative solutions in the B2B sales and marketing space. We empower businesses to accelerate their operations through intelligent internal systems and a forward-thinking approach, including Agentic AI-enabled workflows.

 

The Role

We are seeking a dynamic and hands-on Head of Internal Systems Development to lead the team responsible for the design, development, integration, and operation of our internal business-critical platforms. Key focus areas include guiding pragmatic build vs. buy decisions, integrating third-party tools, and shaping the evolution of our internal CRM and its interactions with wider business systems.

 

This is a blended leadership and technical role. You will collaborate closely with stakeholders, steer technical design decisions, and ensure high-quality, maintainable, and scalable solutions are delivered. You will provide day-to-day leadership, contribute to the codebase, and cultivate a collaborative, high-performing engineering culture.

 

Key Responsibilities

Stakeholder Management

• Drive planning cycles with business stakeholders to define and prioritize the system roadmap

• Gather, document, and refine business and non-functional requirements, including security, reliability, and auditability

• Oversee stakeholder reviews to confirm deliverables meet organizational needs

 

Implementation & Operations

• Lead the solution design and refinement process to provide actionable work for the team

• Guide and participate in implementation, directly supporting the team and removing blockers

• Ensure all systems built offer quality, maintainability, security, and operational excellence

Provide ongoing support for deployed systems and lead swift resolution of production issues and incidents

 

People Management & Culture

• Mentor and develop engineering team members, fostering a culture of growth, accountability, and collaboration

• Conduct regular 1:1s, support career development, and encourage skill advancement

• Run retrospectives and drive continuous improvement initiatives

• Champion company values, acting as an exemplary role model and cultivating a positive work environment

 

Required Experience & Skills

• Strong interpersonal, leadership, and collaboration abilities, including direct engagement with C-suite stakeholders

• Deep experience in full stack development, especially with .NET, MS SQL Server, and hybrid Azure hosting

• Proven capability in programming, problem solving, and quickly adopting new technologies

• Sound commercial judgment in designing/building scalable and maintainable systems

• Expertise in system architecture, domain modeling, and application of SOLID principles and design patterns

• Experience fostering clean code practices and engineering excellence within teams

• Robust knowledge of automated testing, quality assurance, and operational best practices

• Passion for designing systems that are secure and high-performing

• Foundational understanding of Agentic AI systems (strongly desirable)

 

Desirable:

• Background in CI/CD and DevSecOps environments

• Degree in Computer Science or equivalent professional experience

 

Why Join Lead Forensics?

• Senior, hands-on role shaping impactful solutions for a fast-growing SaaS business

• Collaborate with skilled engineering, architecture, infrastructure, and security teams

Flexible hybrid working—1 day per week onsite for team collaboration

 

What We Offer

• Employment within a dynamic, ambitious UK SaaS organization

• Competitive salary and comprehensive benefits

• Exceptional company culture embodying our “One Team” and growth mindset

• Opportunities to support the wider community via volunteer days and charity initiatives

 

Ready to make your mark as a technology leader? Apply now to join Lead Forensics and help shape the innovation driving our business forward!