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Your Role:

EIT, in partnership with Foster + Partners, is restoring and reimagining the historic Eagle & Child pub in Oxford - a landmark venue renowned for its rich literary and cultural heritage. As the pub enters an exciting new chapter, we are seeking an experienced HR Advisor to provide dedicated people support for The Eagle & Child, ensuring an exceptional employee experience in a fast-paced hospitality environment.

This role will act as the primary HR partner for The Eagle & Child leadership team, supporting all aspects of the employee lifecycle. Working closely with managers and collaborating with the wider EIT HR Business Partners, the HR Advisor will provide practical, commercially focused HR support, ensuring compliance with employment legislation, company policies, and best practice while helping to build a high-performing, engaged and customer-focused workforce.

The successful candidate will bring strong HR generalist experience alongside a hospitality background, enabling them to understand the unique challenges and opportunities associated with managing teams in a premium hospitality setting.

Your Responsibilities:

Employee Relations

Act as the first point of contact for employee relations matters within The Eagle & Child
Manage investigations, disciplinaries, grievances, absence management and performance concerns, ensuring compliance with UK employment legislation and internal policies
Provide timely, pragmatic advice to managers, escalating complex matters to the HR Business Partner where appropriate
Foster positive employee relations and support an inclusive and respectful workplace culture

Recruitment, Onboarding and Talent Management

Partner with hiring managers and the Talent team to attract and recruit high-calibre hospitality professionals
Support workforce planning activities, ensuring staffing levels meet operational requirements
Coordinate onboarding and induction programmes to ensure new employees are effectively integrated into the business
Work with managers to identify talent, succession opportunities and career development pathways

Learning and Development

Support the implementation of learning and development initiatives that enhance employee capability and service excellence
Identify skills gaps and training needs across front-of-house, kitchen and operational teams
Promote continuous professional development and support leadership development for managers and supervisors

Performance Management

Provide guidance and coaching to managers on performance management processes
Support managers in setting objectives, delivering feedback and managing performance improvement plans
Encourage a culture of high performance, accountability and recognition

Employee Engagement and Culture

Support employee engagement activities and initiatives that reinforce EIT and The Eagle & Child values

Gather and analyse employee feedback, identifying trends and opportunities for improvement

Work closely with operational leaders to maintain a positive and engaging employee experience

HR Operations, Analytics and Reporting

Maintain accurate employee records and HR documentation
Produce HR reports and analyse people metrics including turnover, absence, recruitment and engagement data
Use data-driven insights to identify trends and recommend improvements to people practices

Policy and Compliance

Ensure compliance with UK employment legislation and company policies
Support audits and compliance activities relating to people processes
Assist in reviewing and implementing HR policies and procedures relevant to the hospitality operation
Promote best practice in employee wellbeing, health and safety, and workforce management

Requirements

Skills, Qualifications & Experience:

Human Resources Knowledge: Working knowledge of HR principles, policies, procedures, and employment law
Employee Relations: Strong experience handling multiple employee relations issues with sensitivity and discretion
Data Analytics: Proficient in HR data analysis, using metrics to drive decision-making and provide actionable insights
Communication: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels
Project Management: Strong organisational and project management skills, with the ability to manage multiple priorities effectively
Problem Solving: Analytical thinking and decision-making ability to address HR related challenges proactively
Adaptability: Ability to thrive in a fast-paced environment with a flexible, solution-focused approach
Education: Bachelor's degree in human resources, Business Administration, or a related field is preferred or clear evidence from career history of qualification by experience. Experience: Proven experience delivering HR support across the employee lifecycle within hospitality or similarly fast-paced operational environments

Certifications: CIPD Level 3 or Level 5 is highly desirable

Benefits

Enhanced holiday. Our annual leave allowance is 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year. You will also have the opportunity to purchase an additional 5 days annual leave in January and July
Pension - Employer contribution 7.5%, minimum employee contribution 5%
Life Assurance
Income Protection
Private Medical Insurance as standard for you, your partner and any dependents. Including hospital Cash Plan
Employee discounts
Electric car scheme
Nursery Salary Sacrifice scheme
Cycle to Work Scheme
Family Planning
Neurodiversity support including advise and assessments
Coaching & Therapy services

Working Together - What It Involves:

You must have the right to work permanently in the UK with a willingness to travel as necessary. In certain cases, we can consider sponsorship, and this will be assessed on a case-by-case basis
You will live in, or within easy commuting distance of, Oxford (or be willing to relocate)

HR Advisor

UK Visa Sponsorship Analytics