Independent Partner Lead

Summary
Salary: Competitive plus comprehensive benefits package
Grade: 3B
Reporting Line: Head of Independent Partnerships
Contract Type: Permanent
Location: Field Based - Gloucester, Bristol and Dorset
Closing Date: 28th August
What To Expect
As an Independent Partnerships Lead, you will join us on our journey and undertake a high-impact role responsible for the Account Management of our Independent Post Office Operators with the goal of helping them increase their revenue. Due to business requirements your area will include Gloucester, Bristol, Bath and Salsbury down to Swanage and Weymouth on the South coast.
The Independent Partnerships Lead will support their Head of Independent Partnerships in the delivery of revenue growth, being the key contact for Independent Partners within their area. They will drive growth across their accounts with excellent relationship management, ensuring strong branch compliance to the performance framework. They will embody a culture of inclusion, continuous improvement, and high performance; with a key focus on delivering growth within their accounts through branch capability, new locations and operating with partners to clear frameworks.
How our people behave is as important to Post Office, as what is delivered. The Independent Partnerships Lead will role model the Post Office behaviours and demonstrate n Operator first mindset.
What We Can Do For You
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 10% on target bonus opportunity
• Generous pension scheme with minimum 10% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme

6 x Life assurance and income protection after 12 months service

Over 400 online courses, mentoring, apprenticeships, and development programmes

Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits
What You’ll Need To Succeed
To be successful in this role you will have experience in B2B relationship management with a strong understanding of Account Management and Business Development ideally within Retail.
Skills
As an Independent Partnerships Lead you will have strategic sales skills, with influencing and negotiating abilities. In addition to this, the ideal candidate will:

• Excellent interpersonal skills with the ability to adapt communication styles and collaborate cross-functionally to drive successful outcomes and business decisions
• Commercial business acumen with the ability to make data-driven business decisions
• Ability to gather and interpret data from multiple sources and leverage strong stakeholder relationships to develop strategic, insight-led growth plans
• A passion for pursuing personal development opportunities and expanding industry knowledge
• The ability to demonstrate a strong commitment to upholding the values and principles of Post Office
• An ambassador for promoting equality, diversity, and inclusion within all areas of responsibility
  

About Us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk
Application Guidance

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.