Intermediate Product Designer

Manchester, England, United Kingdom

12/17/2024

Department: Digital

Location: North West UK - Hybrid

Compensation: £44,000 - £48,000 / year

Description

We are looking for an Intermediate Product Designer to join our team and help us create innovative and user-centric digital solutions for our clients. You will play a key role in contributing to UX research, design, and strategy across multiple projects, from discovery to delivery. You will work closely with clients, stakeholders, developers, and other designers to understand the business goals, user needs, and technical constraints.

You will also conduct user research, create user personas, journey maps, wireframes, prototypes, and design systems. You will communicate your findings and recommendations to the team and the client, and ensure that the final product meets the user expectations and the project objectives to get the best results from UX practices.

About CDL
CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace.

We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company.

In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients!

Key Responsibilities

Perform UX and design activities for CDL's flagship consumer facing products:

• Plan and conduct user research using various methods (e.g. interviews, surveys, usability testing, etc.)


• Facilitate workshop sessions to comprehend problems, conduct research, and support solution ideation.


• Analyse and synthesise user data to identify user needs, pain points, and opportunities


• Create user personas, journey maps, scenarios, and stories to illustrate user behaviours, goals, and motivations


• Define the information architecture, navigation, and interaction design for the digital products, actively contributes to company strategy


• Create wireframes, prototypes, and design systems to communicate and test the design solutions


• Present and justify your UX design decisions to guide the team and the client based on user research and best practices


• Collaborate with developers to ensure that the design is implemented correctly and consistently


• Evaluate the usability and effectiveness of the digital products and provide feedback for improvement with real end users in mind


• Contribute to and improve the CDL Design system and UI component library

Responsible and accountable for your own work and professional development:

• Stay updated on the latest trends and developments in UX research, design, and strategy


• Mentoring Junior UX designers and those in the business that want to understand UX

Skills Knowledge and Expertise

• 3+ years of proven experience in UX research and product design


• Suitable up to date training in UX design, human-computer interaction, psychology, or related field


• Experience creating hi-fidelity design artefacts and wireframing for mobile apps and websites, For example, prototypes, end to end user journeys and customer experience maps
  
  • Proficiency in UX design tools, we use Figma, but knowledge in others is great too (e.g. Sketch, InVision, Adobe XD, etc.)
  
  
  
  


• Experience planning and performing user research and testing activities
  
  • Proficiency in UX research methods and tools (e.g. Maze.co, UsabilityHub, SurveyMonkey, etc.)
  
  
  
  


• Able to quickly establish working relationships with Product Owners, Business Analysts, Software Engineers and QA's


• Commercial awareness – You will have experience delivering UX and design artefacts for client projects


• Peer review and critique projects throughout design and development for usability


• Experience contributing to inhouse design systems and creating documentation


• Excellent communication, presentation, and collaboration skills with internal and external stakeholders


• Ability to work independently and as part of a team managing multiple projects and prioritising tasks


• Attention to detail and quality, with a passion for creating user-friendly and engaging digital experiences


• A Strong portfolio demonstrating UX/UI design expertise, including user-centered design principles, interaction design, and visual design
  

Beneficial

• Knowledge of HTML/CSS, JavaScript, React/ React Native is a plus
  
  

Benefits

Salary

The salary for the role of Intermediate Product Designer pays up to £48,000p.a. Falling within our pay banding of £35,000 to £61,000, providing a fantastic opportunity for career progression through CDL's clearly defined career framework (https://progression.cdl.co.uk/).

Your growth and advancement within CDL are only limited by your own ambition and effort.

Benefits

• Hybrid Working (2 Days a Week in the office - SK4 2HD)


• Truly flexible working.


• 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.


• Top employer for 8th year running


• Excellent training and development platform


• Opportunities for career progression


• Health and Wellbeing programme


• Virtual activities, lunch and learns, coffee mornings and meetups.


• Life and health assurance


• Electric Vehicle Scheme


• Established Recognition Award System


• Great Parental Benefits


• Diversity and Inclusion network


• Pension scheme


• Community projects and volunteer days


• Refer a friend bonus

Campus Benefits:

• On-site free parking


• Open plan modern offices


• Quiet Spaces are also available


• Shuttle bus to and from the station


• Subsidised restaurant


• Games room and chill out zone


• Annual Hackathon & Deep Racer Events


• Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!


• Car wash, barber, yoga classes, boot camp and massage services all on site


• Cycle to work scheme


• Shower and dry rooms

Diversity and inclusion
We're on a journey to keep innovating, that means welcoming new ideas and ways of thinking.

CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.