Product + Partner Performance Manager
Added 23 Jul · still live
Not disclosed
Salary
Not disclosed by employer
£48,200
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2482 (75% match) is an eligible occupation, with a going rate of £48,200, and ScottishPower is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 1134 (Purchasing managers and directors, Strong focus on supplier/partner contract management and procurement) or SOC 2440 (Business and financial project management professionals, Contract governance, performance monitoring and project oversight). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Product & Partner Manager
Location: ScottishPower HQ, Glasgow (Hybrid)
Salary from: £47,200 per annum, up to 10% bonus & other excellent benefits
Permanent
Help us create a better future, quicker
The ScottishPower Customer Business provides energy to millions of households and businesses across the UK, offering fair pricing, a range of tariffs, and innovative products that help customers manage and protect their energy usage. This role sits within the Smart Solutions department.
Reporting to the Senior Product & Partner Manager, the Product & Partner Manager is responsible for overseeing the performance of contracted service providers and installation partners. The successful candidate will manage day-to-day contract delivery, ensuring compliance with contractual obligations, service level agreements, governance requirements, budget controls, and customer satisfaction targets. The role also focuses on building strong partner relationships that support service excellence and future business growth.
What You’ll Be Doing
Location: ScottishPower HQ, Glasgow (Hybrid)
Salary from: £47,200 per annum, up to 10% bonus & other excellent benefits
Permanent
Help us create a better future, quicker
The ScottishPower Customer Business provides energy to millions of households and businesses across the UK, offering fair pricing, a range of tariffs, and innovative products that help customers manage and protect their energy usage. This role sits within the Smart Solutions department.
Reporting to the Senior Product & Partner Manager, the Product & Partner Manager is responsible for overseeing the performance of contracted service providers and installation partners. The successful candidate will manage day-to-day contract delivery, ensuring compliance with contractual obligations, service level agreements, governance requirements, budget controls, and customer satisfaction targets. The role also focuses on building strong partner relationships that support service excellence and future business growth.
What You’ll Be Doing
- Manage the performance of third-party service and installation partners, ensuring delivery against contractual obligations, KPIs, SLAs, quality standards, and customer service expectations.
- Build and maintain effective relationships with partner organisations, engaging with stakeholders from operational through to senior management level.
- Support procurement activities, contract negotiations, and the establishment of contractual agreements for products and service partners.
- Monitor, analyse, and report on operational contract performance, identifying risks and implementing corrective actions where required.
- Take ownership of contract governance, risk management, and mitigation plans to ensure compliance and operational excellence.
- Drive continuous improvement initiatives, developing and managing improvement roadmaps for products, installers, and service providers.
- Degree qualified or equivalent relevant business experience.
- Demonstrable experience of contract management, governance, compliance, and risk mitigation.
- Experience managing and monitoring partner performance through KPIs and service metrics.
- Strong analytical skills with the ability to identify trends, risks, and improvement opportunities.
- Experience conducting audits and implementing corrective actions with external providers.
- Excellent stakeholder management skills with the ability to build relationships across all levels of an organisation.
- Strong negotiation, influencing, and contract management capabilities.
- Experience implementing process improvements and driving operational efficiencies.
- Ability to manage competing priorities in a fast-paced environment.
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
Benefits
At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:
- 36 days annual leave
- Holiday Purchase – perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
IMPORTANT
Advert will close at 23:59 GMT the day before Job Posting End Date below
August-7-2026
IMPORTANT
Advert will close at 23:59 GMT the day before Job Posting End Date below
August-7-2026
This description is the source posting as it read when we added it. We are not affiliated with ScottishPower, so check their own site for the current details.
Where this offer sits in the market
SOC 2482 · UK · ONS ASHE 2025 · ~137k in sampleP25 £40kP75 £66k
£33kmedian £50kgoing rate £48k£84k
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Does this job guarantee visa sponsorship?
Not necessarily. ScottishPower holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2482 going rate of £48,200. New-entrant and shortage discounts can lower it.