Project Coordinator
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Occupation TypeProject support officers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies.
We are now hiring a Project Coordinator to join our IT Services team and support the successful delivery of customer projects. This role will focus on providing coordination, administration and governance support across a range of project engagements, helping ensure projects are delivered efficiently and in line with agreed standards and processes.
Working closely with Project Managers, consultants, customers and internal stakeholders, you will act as a central point of contact throughout the project lifecycle, supporting planning, communication, documentation and project coordination activities.
What will you be doing?
We are now hiring a Project Coordinator to join our IT Services team and support the successful delivery of customer projects. This role will focus on providing coordination, administration and governance support across a range of project engagements, helping ensure projects are delivered efficiently and in line with agreed standards and processes.
Working closely with Project Managers, consultants, customers and internal stakeholders, you will act as a central point of contact throughout the project lifecycle, supporting planning, communication, documentation and project coordination activities.
What will you be doing?
- Support the delivery of projects by providing coordination and administrative support throughout the project lifecycle
- Prepare project kick-off materials, including presentations and supporting documentation
- Attend project meetings, take detailed notes and distribute meeting summaries and actions
- Work closely with Project Managers to support project delivery and governance activities
- Assist with the creation and maintenance of project documentation and compliance requirements
- Act as an additional point of contact for customers, supporting communication and issue resolution
- Escalate project risks, issues and concerns where appropriate
- Support resource coordination activities, helping allocate consultants to projects
- Create and maintain collaboration spaces using Microsoft Teams and SharePoint
- Assist with the creation and maintenance of project plans and delivery schedules
- Support effective communication and collaboration across project teams and stakeholders
- Contribute to continuous improvement of project delivery processes and ways of working
What are we looking for?
Where is the role based?
Primary location is our HQ in Pocklington (YO42).
What about hybrid/remote working?
Hybrid working is supported, with a minimum expectation aligned to team requirements.
How many interviews?
Following a screen with the Recruitment Team, you can expect a two-stage interview process — one online and one in-person.
Important BPSS Check
As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion.
Have you made it this far?
- Strong organisational skills with the ability to manage multiple tasks and priorities
- Excellent attention to detail and commitment to accuracy
- Strong communication skills, with confidence working with stakeholders at all levels
- Ability to work independently as well as collaboratively within a team environment
- Strong interpersonal skills and ability to build positive working relationships
- Ability to adapt quickly and work effectively in a fast-paced environment
- Confident using Microsoft Office applications, including Excel, Word and Outlook
- Positive and proactive approach to problem solving
- Ability to manage information effectively and communicate it clearly to others
- Open to feedback and committed to continuous development
- Experience providing project coordination or project support, ideally within an IT services environment
- Experience supporting project documentation, meetings and stakeholder communications
- Strong administration and organisational experience
- Experience using Microsoft Teams, SharePoint or other collaboration tools desirable
Where is the role based?
Primary location is our HQ in Pocklington (YO42).
What about hybrid/remote working?
Hybrid working is supported, with a minimum expectation aligned to team requirements.
How many interviews?
Following a screen with the Recruitment Team, you can expect a two-stage interview process — one online and one in-person.
Important BPSS Check
As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion.
Have you made it this far?
If you're still reading, we think there's a strong chance you might be our kind of person.
Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself.
We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be.
Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself.
We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be.