What to Expect
McLaren Automotive is seeking a Quality Engineer - Problem Management to join our highly skilled and dynamic Quality team. This role will play a key part in ensuring world-class quality standards across McLaren vehicle programmes, acting as the voice of the customer and driving robust issue resolution throughout the product lifecycle.
Based within our Technical Quality Problem Management function, you will work closely with Engineering, Manufacturing, Vehicle Programme, Supplier Quality, Validation and Aftersales teams to drive robust problem resolution, continuous improvement, and quality excellence across your assigned vehicle modules.
This is an exciting opportunity to contribute to the development of high-performance luxury vehicles while helping to shape and mature quality processes that support McLaren's ambition to deliver exceptional customer experiences.
What You'll Do
Reporting to the Quality Manager, Problem Management, you will be the recognised quality representative and primary point of contact for all quality-related topics within your assigned programmes.
- Act as the subject matter expert for quality within your assigned programmes, representing the voice of the customer throughout the product lifecycle.
- Own the definition, tracking and delivery of module quality metrics, targets and quality objectives.
- Manage quality deliverables for complex vehicle systems and modules such as Chassis, Steering, Powertrain, Electrical Systems, Interior or Vehicle Integration.
- Lead the problem management landscape within your assigned responsibility, ensuring concerns are appropriately assigned, investigated and progressed through the Product Problem Management process within agreed timelines.
- Monitor containment, corrective actions and permanent resolution activities to ensure quality targets and customer expectations are achieved.
- Utilise established quality tools and methods to support module teams in achieving overall programme quality objectives.
What We'll Do for You
We offer a wide – ranging benefits package, which includes:
- Structured career development framework
- 25 days’ holiday, plus bank holiday. Annual buy & sell up to five days
- Enhanced company pension scheme
- Discretionary annual bonus award
- Private medical insurance and health cash plan
- Life assurance benefit
- Ability to apply for a sabbatical of up to one year after only two years’ service
- Benefits you can adapt to your lifestyle, such as discounted shopping
- Generous parental leave policies
- A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice
Who Are We?
No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.
It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks.
McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.