Senior Business Analyst

About Scale Factory

We are an AI enablement consultancy. Delivering quality-led AI-first foundations, embedding capability and excellence into the foundational fabric of the companies we work with. We give leaders the confidence to move faster, take smarter risks and pursue transformation.

Formerly Ten10, we have deep roots in Quality which means we don’t just build for the future, we ensure it actually works. We combine this engineering discipline with cutting-edge AI expertise to deliver robust, scalable foundations that turn ambitious transformation into reliable reality.

Here’s why you’ll love being part of our team:

• Exciting Projects: Collaborate on challenging, impactful projects with a wide range of industries - from finance to government and beyond

• Career Growth: Tailored training and development opportunities to help you reach your goals

• Team Culture: Join a supportive, inclusive team that values collaboration, creativity, and innovation

• Flexibility: Hybrid working lets you balance work and life

About the Role

As a Senior Business Analyst, you’ll lead by example, owning the end-to-end analysis lifecycle across complex projects and programmes. You’ll work in fast-paced Agile environments, coaching junior team members and driving high-quality deliverables.

What You’ll Be Doing:

• Leading Agile business analysis across the full project lifecycle

• Mentoring and supporting junior analysts to develop their skills and confidence

• Facilitating workshops to elicit, define, and prioritise user stories and requirements

• Producing clear and accurate documentation including AS-IS/TO-BE process maps, user journeys, and functional specifications

• Supporting product owners, delivery teams, and stakeholders to align on business goals

What We’re Looking For

We’re seeking a confident, capable, and collaborative Senior Business Analyst with strong Agile experience and a track record of mentoring others. You’ll be a self-starter who can hit the ground running while building lasting relationships with clients and colleagues.

Key Skills & Experience:

• Eligibility for Security Clearance

• 5+ years in business analysis roles with strong Agile delivery experience

• Proven experience coaching and mentoring junior team members

• Hands-on delivery within Agile frameworks (Scrum, Kanban, SAFe, etc.)

• Excellent stakeholder engagement and facilitation skills

• Ability to lead workshops and drive prioritisation with business and technical teams

• Strong documentation skills across process mapping, requirements, and user stories

• Comfortable delivering under pressure in dynamic environments

• Experience with both business and system-level analysis

• Familiarity with change impact assessment and adoption planning

Desirable Skills:

• Background in a consultancy environment

• Experience in legal, defence, government, or public sector

• Experience on infrastructure or transformation projects

• Understanding of UI/UX, wireframes, and prototyping

• Exposure to Waterfall alongside Agile delivery approaches

What’s in It for You?

At Scale Factory, we believe in recognising and rewarding great work. Here’s what you can expect:

• 25 Days of Annual Leave: Plus 1 extra day every year for the first three years, with a holiday buying scheme.

• Pension Plan: Employer-matched contributions up to 5%.

• Health Benefits: Comprehensive coverage for medical, dental, optical, and alternative therapies.

• Fitness Support: Subsidised gym memberships and a bike-to-work scheme.

• Commuter Benefits: Season ticket loans to make travel easier.

• Free Annual Rail Cards

• Electric vehicle salary sacrifice scheme

• Flexible Work Model: Hybrid working that fits your lifestyle.

• Social Events: From annual kick-offs and Christmas parties to team socials and sporting events, we love celebrating success together.

• Training & Development: Tailored learning opportunities and full support for certifications to keep your skills sharp.

Let’s Build the Future Together

We’re on the lookout for passionate, talented individuals who are ready to make an impact. Whether you’re an experienced automation tester or a developer with a flair for QA, we want to hear from you.