Senior Manager Talent

Role purpose

The Talent Senior Manager strengthens Kroll’s culture and employee experience, working across talent management, the employee value proposition, engagement, leadership and management capability and change. The role turns business priorities into practical initiatives that improve the everyday experience of employees, build talent and capability, and embed Kroll’s Values as clear, consistent behaviors for leaders, managers and colleagues.

This is an agile resource: the role flexes across these areas, directed to different priorities depending on business need and where it can have the greatest impact. It combines programme delivery, facilitation and internal consulting with a clear focus on measurable outcomes and sustained behavior change.

This is a critical role at a pivotal point in Kroll’s journey. Following multiple acquisitions, there is a significant opportunity to define and embed consistent leadership and manager capability across the global business in support of Kroll’s growth ambitions. A strong understanding of our businesses will be essential to ensure that culture, employee experience, talent and leadership initiatives are practical, relevant and aligned to commercial priorities. The role will help strengthen Kroll’s Culture and Values by translating them into clear behaviors, simple practices and meaningful experiences for leaders, managers and employees. The ideal candidate will bring a pragmatic and creative approach, challenging current ways of working and recommending focused improvements that can be implemented and sustained across the firm.

Key accountabilities

• Culture and employee experience
• Turn Kroll’s Values and culture ambitions into clear leadership and manager behaviors that improve the employee experience.
• Lead practical initiatives that improve priority moments in the employee experience and demonstrate visible progress.
• Partner across the People function to simplify employee journeys, remove operational friction and improve key experiences such as onboarding, development, career growth and internal talent mobility.

Lead programmes from diagnosis and design through to implementation, measurement and continuous improvement.

Manage stakeholders, suppliers, budgets and risks effectively, and bring relevant external practice and innovation into Kroll in a practical way.

Measures of success

• Visible, measurable improvement in employee experience and culture.
• Higher-quality performance, feedback and development conversations.
• Effective talent management, succession and internal mobility.
• Clear, consistently applied leadership capabilities and stronger manager effectiveness.
• A compelling EVP and improved engagement scores, with visible action on survey feedback.
• Strong adoption of priority change initiatives and effective programme delivery.
  
  

Experience And Capabilities

• Experience delivering culture, employee experience, talent management, EVP, leadership or change initiatives in a complex organization.
• Familiarity with assessment and diagnostic tools such as 360-degree feedback and psychometrics, and with performance management frameworks.
• Ability to manage multiple programmes from design through to evaluation.
• Credibility with senior and executive stakeholders and strong internal consulting skills.
• Excellent facilitation, communication and coaching capability.
• Confidence using data, engagement insight and stakeholder feedback to identify priorities and measure impact.
• Pragmatic, collaborative, and comfortable flexing across shifting priorities and working through ambiguity.
  
  

Role scope

• Enterprise-wide remit across Kroll.
• An agile resource, directed to different priorities and initiatives depending on business need and impact.
• Works closely with People Business Partners, Talent and Development, Performance Enablement, Reward, People Analytics, Internal Communications and Business Leaders.