Senior User Researcher - Permanent - £60-65,000 per annum
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2434 is an eligible occupation, but we are only 55% sure that is the right code. CREATE CHANGE LONDON LTD is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
About the role
Senior User Researcher (Permanent)
Who we are:
Create/change is a forward-thinking organisation focused on designing services and experiences that drive positive impact for people, businesses, and communities. The company partners with clients across various sectors to reimagine how services are delivered, using human-centered design and evidence-based methods.
We typically deliver complex transformations within the Government and public sector on public facing issues spanning multiple areas such as healthcare, education, and justice.
Team members collaborate remotely, leveraging digital tools to co-create solutions with clients and stakeholders. Create/Change values inclusive practices, continuous learning, and practical innovation that leads to measurable outcomes for end users.
Who we are looking for:
We are looking to hire a Senior User Researcher to help advocate for users across a wide range of policy, digital product and service design projects ensuring design decisions are empathetic and evidence driven.
Working within an agile environment you will be responsible for designing and conducting user research and influencing strategy.
Day to day this will include working closely with stakeholders and multi-disciplinary team members, creating research plans using both qualitative and quantitative methods in-line with organisational objectives, iterating research hypotheses, managing all related documentation, and working empathetically with users to understand their needs.
Skills required to successfully apply:
Establishing and championing ResearchOps standards, including privacy and consent documentation and knowledge management
Experience planning and conducting user research using a range of qualitative and quantitative methods, including interviewing, running workshops and surveys.
Ability to select appropriate research methods based on research objectives.
Planning and commissioning research recruitment independently, including developing strategies to reach seldom-heard groups
Advocating for user research with stakeholders and aligning research plans and findings to organisational priorities.
Experience synthesising evidence from multiple sources into clear, actionable recommendations.
Experience working in an agile environment and in multidisciplinary teams
Strong experience conducting research with diverse users, including on complex or sensitive topics.
Ability to tailor communication styles to different audiences and communicate complex ideas to non-technical audiences.
A commitment to user-centred design, evidence-based decision making, inclusivity and accessibility.
Ability to work within the UK unrestricted
This description is the source posting as it read when we added it. We are not affiliated with CREATE CHANGE LONDON LTD, so check their own site for the current details.
Where this offer sits in the market
SOC 2434 · UK · ONS ASHE 2025 · ~85k in sampleSimilar sponsored roles
See all jobsNo close matches live right now.
Browse more sponsored jobs at CREATE CHANGE LONDON LTDAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. CREATE CHANGE LONDON LTD holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2434 going rate of £41,700. New-entrant and shortage discounts can lower it.