Service Delivery Director
AtosGlasgow, Scotland, United Kingdom
Added 29 Jul · still live
Not disclosed
Salary
Not disclosed by employer
£44,900
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 1241 is an eligible occupation, but we classified this role with low confidence (40% match). If the code is right — and Atos is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
About Atos Group
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.
Looking for your next career move? Consider becoming a Service Delivery Manager.
Make an Impact As an SDM, you'll be at the heart of customer success, building trusted relationships, leading service improvements, and making a visible impact across our business. It's an opportunity to broaden your commercial, leadership and stakeholder management skills while working with a diverse range of clients and technologies.
Grow Your Career The role offers excellent personal and professional development. You'll gain exposure to senior customer stakeholders, develop expertise in service governance and operational excellence, and build skills that are highly valued across the organisation. Whether your background is technical, operational or project-focused, SDM experience can open the door to a wide range of future career opportunities.
Expand Your Influence If you're a strong communicator, enjoy solving problems, and want a role where no two days are the same, we'd love to hear from you. A move into Service Delivery Management is a chance to challenge yourself, grow your influence, and help shape outstanding outcomes for our customers and teams.
Key Responsibilities
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.
Looking for your next career move? Consider becoming a Service Delivery Manager.
Make an Impact As an SDM, you'll be at the heart of customer success, building trusted relationships, leading service improvements, and making a visible impact across our business. It's an opportunity to broaden your commercial, leadership and stakeholder management skills while working with a diverse range of clients and technologies.
Grow Your Career The role offers excellent personal and professional development. You'll gain exposure to senior customer stakeholders, develop expertise in service governance and operational excellence, and build skills that are highly valued across the organisation. Whether your background is technical, operational or project-focused, SDM experience can open the door to a wide range of future career opportunities.
Expand Your Influence If you're a strong communicator, enjoy solving problems, and want a role where no two days are the same, we'd love to hear from you. A move into Service Delivery Management is a chance to challenge yourself, grow your influence, and help shape outstanding outcomes for our customers and teams.
Key Responsibilities
- Lead service delivery against contractual commitments, SLAs, and governance requirements.
- Build strong client relationships and support account growth opportunities.
- Significant experience leading large-scale IT Service Delivery or Managed Services environments.
- Strong client relationship management and stakeholder engagement skills.
- Experience managing service delivery against SLAs, KPIs, and ITIL processes.
- Commercial and financial management experience, including budgets, forecasting, and profitability.
- Proven leadership experience managing large, multi-skilled, and geographically dispersed teams.
- ITIL certification or strong ITIL service management knowledge.
- Experience working within complex financial services or public sector environments.
- Bid, transition, and service transformation experience.
- Supplier and vendor management experience.
- Experience driving continuous improvement, automation, and innovation initiatives.
Benefits
- 25 days annual paid leave plus national holidays
- Pension scheme with contributions matched up to 10%
- Private Medical Scheme
- Life Assurance
- Income Protection
- Flexible Benefits Programme
- Unlimited learning and development opportunities
As a Disability Confident employer, we encourage applications from all candidates, particularly differently‑abled applicants. We are committed to making reasonable adjustments throughout the application and assessment process.
For further discussion or support, please contact UK‑Recruitment‑Support@atos.net.
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Let’s grow together.
This description is the source posting as it read when we added it. We are not affiliated with Atos, so check their own site for the current details.
Where this offer sits in the market
SOC 1241 · UK · ONS ASHE 2025 · ~59k in sampleP25 £38kP75 £63k
£30kmedian £48kgoing rate £45k£63k
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Does this job guarantee visa sponsorship?
Not necessarily. Atos holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 1241 going rate of £44,900. New-entrant and shortage discounts can lower it.