Service Improvement and Change Manager
Not disclosed
Salary
Not disclosed by employer
£56,500
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2440 (85% match) is an eligible occupation, with a going rate of £56,500, and London Borough of Lewisham is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2431 (Management consultants and business analysts, Focus on business improvement and continuous improvement methodology) or SOC 1136 (Human resource managers and directors, If role primarily manages HR/people change rather than service change). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
Are you a problem solver? Do you have experience coming up with innovative solutions to improving housing services? Are you someone that can collaborate with teams to deliver better services for residents?
What’s the role?
Join us to lead service improvement and change projects across the Housing Directorate to support Lewisham to deliver better services for residents. You will be working collaboratively and at pace with teams to find solutions for some of the Council’s most tricky and complex problems, whether that be in our repairs, homelessness or resident engagement services.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
What we’re looking for
You will be a problem solver who can find solutions to tricky issues that often cut across multiple teams. You will use knowledge of service design and project management methodology to put residents first and motivate multi-disciplinary teams to improve how we are delivering services. You will have confidence tackling different issues and will use strong analytical skills to communicate issues and potential solutions to senior leadership. You will provide strategic leadership and direction to secure commitment to change by engaging different audiences.
Location
The job is primarily based in our Lawrence House office in Catford, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. We expect any applicants to be willing to be in the office at least 2 days a week.
Special conditions
- Project management qualification or equivalent experience
The recruitment process is anonymous and we don’t accept CVs.
Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Katherine.hawthorn@lewisham.gov.uk
Please click here to view the Job Description and Person Specification
Salary
£60,633 - £62,742 per annum (PO7)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
This description is the source posting as it read when we added it. We are not affiliated with London Borough of Lewisham, so check their own site for the current details.
Where this offer sits in the market
SOC 2440 · UK · ONS ASHE 2025 · ~271k in sampleSimilar sponsored roles
See all UK visa jobs- London, United Kingdom25 Aug
Project Controls Manager
MACE GROUP LIMITED · London, United Kingdom
- London, United Kingdom25 Aug
Associate Director, Programme Management
CODE COMPUTER LOVE LIMITED · London, United Kingdom
- London, United Kingdom25 Aug
Head of Information Management UK & Europe
MACE GROUP LIMITED · London, United Kingdom
- London, United Kingdom25 Aug
Portfolio Implementation Manager
RAYMOND JAMES FINANCIAL INTERNATIONAL LIMITED · London, United Kingdom
- London, United Kingdom25 Aug
PROJECT LEAD L1(CONTRACT)
WIPRO CONNECTED SERVICES UK LIMITED · London, United Kingdom
- London, United Kingdom24 Aug
Digital Transformation Portfolio & PMO Manager
MACE GROUP LIMITED · London, United Kingdom
About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. London Borough of Lewisham holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2440 going rate of £56,500. New-entrant and shortage discounts can lower it.