Application Support Analyst - CAFM (MRI Concept/Evolution)
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 3132 (85% match) is an eligible occupation, with a going rate of £41,700, and Allegis Global Solutions is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2134 (Programmers and software development professionals, Some application support involves software development tasks). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Title: Application Support Analyst - CAFM (MRI Concept/Evolution)
Duration: Sept 2026 – Feb 2026 Rolling Contract (Potential Extension)
Location: Birmingham Offsite location, Birmingham, United Kingdom, BB12 3BB (Hybrid Working)
Key Responsibilities
- Provide day-to-day support for MRI Concept/Evolution CAFM applications.
- Manage and resolve incidents, service requests, and system issues through to completion.
- Investigate and troubleshoot application, configuration, and data-related issues.
- Maintain CAFM configuration including PPM schedules, maintenance frequencies, asset records, work orders, and user accounts.
- Support operational users, contract teams, and engineers with system-related queries.
- Run standard and ad-hoc reports to support operational and compliance requirements.
- Perform data validation, data cleansing, and reconciliation activities.
- Support testing, system upgrades, releases, enhancements, and configuration changes.
- Assist with integrations between MRI Concept/Evolution and connected business systems.
- Support contract mobilisations, data migration activities, and User Acceptance Testing (UAT).
- Create and maintain system documentation, knowledge articles, and user guides.
- Work closely with stakeholders, technical teams, and software vendors to ensure service continuity.
Desired or Preferred Experience and Technical Skills
- Hands-on experience with MRI Concept and/or MRI Evolution CAFM platforms.
- Experience supporting CAFM systems within a Facilities Management environment.
- Strong understanding of PPM scheduling, asset management, reactive maintenance, and work order management.
- Experience investigating and resolving application support incidents.
- Knowledge of compliance reporting and engineer workflow processes.
Key Skills
- MRI Concept
- MRI Evolution
- CAFM Support
- Facilities Management (FM)
- PPM Scheduling
- Asset Management
- Reactive Maintenance
- Work Order Management
- ServiceNow
- SQL
- Power BI
- Data Analysis & Reporting
This description is the source posting as it read when we added it. We are not affiliated with Allegis Global Solutions, so check their own site for the current details.
Where this offer sits in the market
SOC 3132 · UK · ONS ASHE 2025 · ~158k in sampleSimilar sponsored roles
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About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Allegis Global Solutions holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3132 going rate of £41,700. New-entrant and shortage discounts can lower it.