SAP Key User

Location: Hams Hall, Birmingham
Salary: £35,617 per annum
Working Pattern: Monday–Friday, rotating shifts
Shifts: 6:00am–2:30pm and 10:00am–6:30pm
Working Arrangement: Fully onsite

Join Arvato as an SAP Super User!

Are you an experienced SAP user with a passion for systems, processes and continuous improvement? Arvato is looking for an SAP Super User to join our team at our Hams Hall warehouse.

This is a fantastic opportunity to play a key role in supporting our warehouse operation, helping colleagues get the most from SAP and ensuring our processes run smoothly and efficiently.

What you’ll be doing

• Act as a key point of contact for SAP within the warehouse environment.
• Provide day-to-day support and guidance to colleagues using SAP.
• Troubleshoot system and process issues, escalating more complex problems where required.
• Support the implementation and testing of SAP system changes and UAT testing. 
• Identify opportunities to improve processes, system usage and operational efficiency.
• Work closely with warehouse, operations and other business teams to resolve issues.
• Help train and coach colleagues on SAP processes and functionality.
• Monitor data accuracy and ensure transactions are completed correctly.
• Produce and analyse relevant system and operational reports.
• Support continuous improvement initiatives across the site.

We’re looking for someone who has:

• Previous experience using SAP within a warehouse, logistics or supply chain environment.
• A strong understanding of warehouse processes and systems.
• Excellent problem-solving and analytical skills.
• The confidence to support and train colleagues at different levels.
• Good communication and stakeholder-management skills.
• Strong attention to detail and a focus on data accuracy.
• A proactive approach to identifying and resolving issues.

The ability to work effectively in a fast-paced operational environment.

• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days

• Pension contribution

• A life assurance policy that pays out 4 x Salary

• Employee Assistance Programme that provides you with confidential support, information, and advice to help you

• Employee Discount Scheme through Benefit Hub

• Free Parking