Customer Service Co-ordinator (Fixed Term Contract)
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 7219 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
This could also be SOC 4133 (Stock control clerks and assistants, Includes warehouse support, supply chain and stock control duties) or SOC 4134 (Transport and distribution clerks and assistants, Includes customs, supply chain and logistics coordination). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Job Title: Customer Service Coordinator - Fixed Term Contract until the end of March 2027.
Location: Toomebridge, Co Antrim, Northern Ireland - This is an onsite position.
Package includes: Salary from £24,000, plus a benefits package designed to support your wellbeing and reward your impact, including discretionary performance related bonus, and a matched pension contribution of up to 10%.
Are you a customer-focused professional who thrives on delivering a seamless, high-quality service in a fast-paced environment? Do you enjoy building strong relationships, juggling multiple priorities, and being at the heart of day-to-day operations that keep a business moving?
Trident MicroNutri are looking for a proactive and organised Customer Service Co-ordinator to join our dynamic and ambitious team based in Toomebridge. In this role, you’ll play a key part in delivering market-leading customer service to our GB & Ireland customer base, working closely with internal teams to ensure a consistent, customer-centric experience across all touchpoints.
What You’ll Be Doing
- Processing customer orders end-to-end, managing expectations around delivery lead times and availability
- Providing flexible support to the wider GB & Ireland team, including frequent support in the warehouse, audit preparation and ad hoc projects.
- Maintaining accurate and up-to-date records across ERP systems and shared online folders
- Building and maintaining strong working relationships with customers, suppliers, and internal stakeholders
- Supporting the smooth day-to-day running of the office, including invoicing, updating price lists, and resolving customer queries
- Clearing down purchase orders and supporting monthly supplier payment processes
- Invoicing customers daily and processing credits in line with agreed finance procedures
What You'll Bring
- Previous experience in a customer service or customer-facing administrative role
- Experience managing a varied customer base and delivering a consistently high standard of service
- Strong organisational skills with excellent attention to detail
- Confident communication skills and the ability to build positive working relationships
- A customer-driven, solution-focused mindset aligned to AB Agri values
- Experience using D365 or a similar ERP system
- Experience operating a Forklift and/or reach truck is desirable but not essential
- Understanding of cross-border product movement (NI / ROI / GB) or customs processes (training provided)
- Willingness to learn new systems, processes, and ways of working
This description is the source posting as it read when we added it. We are not affiliated with AB Agri, so check their own site for the current details.
Where this offer sits in the market
SOC 7219 · UK · ONS ASHE 2025 · ~188k in sampleSimilar sponsored roles
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Does this job guarantee visa sponsorship?
Not necessarily. AB Agri holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.