Department Manager, Kids Footwear, Selfridges Trafford

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

Department Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service.

SALES

• Deliver budgeted sales
• Create a customer centric culture by constantly reviewing our service proposition to exceed customer's expectations as we strive to be the market leaders
• Understands the importance of Host Store and other concession relationships which is
• constantly maintained
• Take initiative and ownership to act instinctively to improve the business
• To invest time to review your brand performance to enhance your commercial decisions
• Contribute towards the development of the department in line with consumer demands and business opportunity
• Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours
• Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to
  
  

SERVICE

• Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones

Experience of managing large teams

Prior history of P&L accountability and driving bottom line contribution

Proven ability to drive performance through people

Excellent at building internal and external relationships

Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred

Representative of our luxury/fashion forward brand in every way

Benefits

• Competitive basic salary
• Bonus structure
• Pension Scheme
• Gorgeous shoes each season
• Amazing employee discounts
  
  

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism