United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
Utility Infrastructure –
Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure -
Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.
The Planning Coordinator is responsible for ensuring the effective scheduling and coordination of engineering activities to meet operational deadlines and service level agreements (SLAs). This role focuses on forward planning, resource allocation, and risk management to ensure successful delivery of both planned preventative maintenance (PPM) and reactive works (RW).
Key Responsibilities
- Plan and schedule jobs in line with timeframes set by the Demand Lead
- Ensure all requirements are in place prior to job allocation, including site access, appropriate engineer skill sets, and necessary materials or spares
- Identify and escalate any risks that may impact delivery timelines
- Proactively resolve access or scheduling issues to avoid failed engineer visits
- Work closely with the Operations Manager (OM) to optimise engineer planning
Customer-focused with a commitment to delivering high-quality results Commercial awareness with a focus on cost control and efficiency Self-motivated, resilient, and results-driven Ability to remain calm under pressure and make informed decisions Confident and assertive when required
Qualifications & Experience
- Intermediate Microsoft Excel skills
- Experience with CAFM systems
- Previous experience in a planning or scheduling role using internal systems and Microsoft Office
- Knowledge of hard services or facilities management (desirable)
- Educated to A-Level standard or equivalent (desirable)
Monday to Friday office based 8am to 5pm Hybrid 4 days office 1 day from home
Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.