Principal Professional Services Engineer

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

Your Career As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. Your primary role is to drive these large-scale programs, ensuring the successful execution of foundational elements like seamless log migration and the development of sophisticated detection strategies, to deliver measurable security outcomes in highly dynamic enterprise environments. Your Impact SECURITY CLEARANCE Eligibility Mandatory Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM Lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy Identify opportunities to enhance analyst alert handling and response through automation. Transform ambiguity into structured action plans, driving accountability at every level of a customer engagement Build and mentor high-performing professional services teams that blend consulting, engineering, and change management expertise Partner with Product and R&D teams to incorporate field insights into roadmap priorities

Qualifications

Your Experience A proven track record in modernizing Security Operations Centers (SOCs) to achieve automation, AI-driven detection, and measurable improvements in MTTD/MTTR Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations 10+ years of hands-on experience in deploying and integrating SIEM/security analytics solutions within large enterprise environments 8+ years of experience with Security Operations Center (SOC) tooling, processes, and workflows Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence Ability to conceive, architect, and develop effective correlation and detection rules Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar, is a plus. Strong expertise in Regular Expressions (Regex) Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, etc.), is a plus Must be able to travel up to 30%

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.