Regional Sales Manager

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

The Regional Sales Manager is responsible for developing and maintaining relationships with our strategic partners, driving sales growth, managing revenue & sales activities, and collaborating with internal teams to align successful strategies. This role works in partnership with the broader Sales team to manage the sales cycle, open to close, and expanding growth.

Essential Duties and Responsibilities:

• Provides support to cross-functional teams, with a high attention to detail
• Strong account management skills to ensure retention of MRR and growth 
• Researches, analyzes, and documents findings
• Cross departmental collaboration to ensure c sat and timely resolution for partner needs
• Proactive engagement managing 40-60 partners understanding their needs and aligning solutions and growth strategies to support partners and create business opportunities 

May coach, review, and/or delegate work to other team members

Achieves personal annual sales growth and MRR retention targets aligned to your designated partner base. 

Achieves personal annual sales growth contract value based on the ability to both Sell-To and SellThrough our existing customers (specific to Partner Sales)

Acquires and/or manages all prospects/partners within our Ideal Customer Profile and within their designated territory

Follows ConnectWise value/solution based-sales process

Either prospects new accounts through cold calling and email communication or prospects existing accounts through business review and email communication

Closes sales that meet the ConnectWise standards for pricing, margins, terms, and conditions (averages  are subject to change based on segment, industry, product, etc.)

Average size of transaction: $35K annual per sale

Average length of sales cycle: 45-60 days

Qualifies either prospective or existing accounts to build and maintain a pipeline of opportunities to achieve annual sales goals and MRR retention targets that are set quarterly

Forecasting proficiency and pipeline hygiene monthly and quarterly

Negotiates contract opportunity terms, discounts, and implementation

Knowledge, Skills, and/or Abilities Required:

• Ability to manage large projects and processes independently with limited supervision
• Recognized subject matter expert of applicable work area
• Ability to situationally adapt and understand new technology/processes as per partner requirements
• Comfortable with prolonged phone use
• Ability to effectively manage 40-50 Accounts full scope of retention, cross sell, alignment, growth 
• Knowledge of Managed Service Provider (MSP), Technology Service Provider (TSP), and Security industry
• Ability to identify opportunities and leverage resources appropriately

Proficiency in Salesforce, Outreach and other sales tools

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 6+ years of relevant experience

Working Conditions:

• Onsite/Hybrid/Remote depending on location
• 15-30% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.